FMS HobbyReviews of fmshobby.com

Response from FMS HobbyFeb 11, 2026

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for any inconvenience caused. We have already arranged for the missing screw to be shipped to your address, and you should receive it shortly. We greatly value your feedback, and we strive to continuously improve our customer service. Please feel free to contact us if you have any further questions or concerns. Thank you for your understanding and patience.

Response from FMS HobbyJan 22, 2026

Thank you for reaching out to us, and we sincerely apologize for the inconvenience caused. Could you please share your order number and the email address you used when placing the order? We will promptly forward your case to our customer service team, and they will follow up with you as soon as possible to resolve this issue. Thank you for your patience, and we look forward to assisting you.

Response from FMS HobbyJan 9, 2026

Thank you for reaching out to us, and we sincerely apologize for the inconvenience caused. We are sorry to hear that the product arrived damaged, and we appreciate you providing the pictures. Could you please share your order number and the email address you used when placing the order? We will promptly forward your case to our customer service team, and they will follow up with you as soon as possible to resolve this issue. Thank you for your patience, and we look forward to assisting you.

Response from FMS HobbyJan 4, 2026

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you're experiencing. We understand how frustrating this must be, and we'd like to assist you in resolving the issue. Could you please provide your order number and email address? For immediate assistance, you can also reach us via our online support chat or by calling +1 (844) 436-7727 during office hours: Monday to Friday, 9:00 AM - 5:00 PM EST (Florida time). We truly appreciate your patience and look forward to assisting you soon!

Response from FMS HobbyJan 4, 2026

Hi there, thank you for bringing this to our attention. Please contact our customer service team at [email protected]. For immediate assistance, you can also reach us via our online support chat or by calling +1 (844) 436-7727 during office hours: Monday to Friday, 9:00 AM - 5:00 PM EST (Florida time). We appreciate your patience and look forward to assisting you.

Response from FMS HobbyDec 18, 2025

Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We truly value your business and would like the opportunity to make this right. Please kindly leave your email address here or contact us directly at [email protected], and our customer service team will reach out to you as soon as possible to assist with an exchange or discuss available options. Thank you for your patience and understanding. We hope to have the chance to resolve this for you.

Response from FMS HobbyDec 18, 2025

Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced. To help us check the shipping status and tracking details as quickly as possible, could you please provide your order number? Once received, we will promptly investigate the logistics information and get back to you with an update. For faster assistance, you may also contact our customer service team at [email protected] or call +1 (844) 436-7727 during our office hours, Monday to Friday, 9:00 AM – 5:00 PM EST (Florida time). Thank you for your patience and understanding.

Response from FMS HobbyNov 21, 2025

Hi there, thank you for bringing this to our attention. Please contact our customer service team at [email protected]. For immediate assistance, you can also reach us via our online support chat or by calling +1 (844) 436-7727 during office hours: Monday to Friday, 9:00 AM - 5:00 PM EST (Florida time). We appreciate your patience and look forward to assisting you.