CHARLES PENDERGRASS - ALL WEATHER M.
The best customer service ever.
The best customer service ever.
Response from Franklin Machine ProductsFeb 25, 2020
Thank you, Charles! We endeavor to provide the service experience in the business!

Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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CHARLES PENDERGRASS - ALL WEATHER M.
The best customer service ever.
Response from Franklin Machine ProductsFeb 25, 2020
Thank you, Charles! We endeavor to provide the service experience in the business!
LUIS TORRES - OUTBACK STEAKHOUSE #.
Always appreciate efficiency and quality!!
Response from Franklin Machine ProductsJan 22, 2020
Thanks, Luis - we also appreciate you as a customer!
Javier- RUBYS A.
wow super quick service.
Response from Franklin Machine ProductsJan 22, 2020
Hi Javier - quick and attentive service is our goal! Thanks for the review.
PERRY KELLETT - SEMA C.
you guys do a Great Job!!!
Response from Franklin Machine ProductsJan 22, 2020
Thank you, Perry - we certainly try to do the best job we can for customers like you!
Michael
FMP has been very helpful in sourcing the parts needed for our kitchen equipment. Beth Masterson is always very friendly and prompt!
Response from Franklin Machine ProductsJan 22, 2020
Hi Michael - thanks for the compliment! Our FMP team does a great job finding quality products at great savings for our customers.
SERENA SMITH - RM FLAGG C.
I always have a great experience ordering/ working with FMP. very quick shipping and friendly customer service.
Response from Franklin Machine ProductsJan 22, 2020
Thanks, Serena - we're so happy to hear your experience with FMP has been so positive. We're grateful for your business and your review!
MARIE FLORES - MJ & JM I.
PERFECT SERVICE
Response from Franklin Machine ProductsJan 22, 2020
Hi Marie - thank you so much for the review! Our service team strives for perfection - glad we achieved it for you!
APRIL WRIGHT - DENNYS #.
great company
Response from Franklin Machine ProductsJan 22, 2020
Glad to hear you've been happy with your FMP experience, April! Thanks for the review!