Franklin Machine ProductsFranklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Great online experience. Haven't heard back from anyone regarding the credit app I emailed though.
Response from Franklin Machine ProductsNov 2, 2020
Thank you for the shout out Emily! I have also forwarded your remarks to our accounting department regarding your credit application. Stay well!
customer
Found what I needed and ordered easily
JAMES TUCKER - J&J I.
Your new on line app for orders is not user friendly.the people at fmp do a great job.
Jerry S.
it was ok all we did was just re-order
Response from Franklin Machine ProductsJun 15, 2020
Thank you for your repeat business Jerry! Our combined brands have over products and 30,000 skus! If there is anything else you may need and you don't find it on our new website, please give us a call at 800-257-7737.
Tom F.
Very smooth transaction. Live Chatted to get more info. Product shipped same day.
Response from Franklin Machine ProductsJun 15, 2020
Thank you for the compliment Tom. It is our pleasure to provide you with excellent products and service.
Marc
Easy to order on quick
customer
the on lone ordering is slow and I could not access any of my order history
customer
you changed the way i order locking casters - was a little confused at first but think i got it.
Response from Franklin Machine ProductsApr 30, 2020
Hello Annie, thank you for your order! Our new website has many changes, all for a better customer experience! If you need any assistance with the new website, please call us at 800-257-7737 and our experienced customer service team would be happy to assist. Wishing you well from the FMP team!
