Franklin Machine Products Reviews | Read Customer Reviews of fmponline.com

Franklin Machine ProductsReviews of fmponline.com

4.5418 reviews
Food Production
101 Mt. Holly By-Pass, Lumberton, New Jersey

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Franklin Machine Products

About Franklin Machine Products

Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.

Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: fmponline.com
Website: fmponline.com
Category: Food Production
Location: Lumberton, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Franklin Machine Products reviews

Showing 21 reviews with 3 stars · Clear filters

Sharp & C.
Apr 7, 2020
Good experience
Good experience
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customer
Mar 16, 2020
Difficult to find parts
Difficult to find parts
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Dave M.
Feb 7, 2020
FMP has a lot of great products to…
FMP has a lot of great products to choose from but pricing and shipping is to high. It makes you look at other companies to buy from.
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na
Feb 4, 2020
Needed Order overnighted
Needed Order overnighted, was never placed until I followed up week later.
Response from Franklin Machine ProductsMar 9, 2020
I'm sorry we weren't able to meet your needs in a more timely manner. We do our best to get items shipped as quickly as possible. Please contact Customer Service if there's anything else we can do to improve your experience.
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Eric E.
Feb 4, 2020
Website is not that user friendly
Website is not that user friendly. Its hard to locate some parts when I know you guys carry them. so I would say updating the website to be more user friendly would be great.
Response from Franklin Machine ProductsFeb 25, 2020
Actually, Eric, we agree - which is why we're rolling a brand new website in just a couple of weeks! Be on the lookout for the improvements! We're very excited to make your ordering experience even easier.
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Charles Croston NELSON SERVICE & R.
Jan 22, 2020
This used to be a great company to work…
This used to be a great company to work with, however like a all great things this has come to an end. While to uptick in prices might prove to be temporarily profitable, it will come at a cost.
Response from Franklin Machine ProductsJan 23, 2020
Hi Charles - best pricing and service is always what we strive to offer. FMP Customer Service will follow up to make sure you're getting the best pricing available. As always, you can call us at 800-332-2500, email us at [email protected], or Live Chat us on our website. Thank you for your feedback
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AUNTIE ANNES #.
Jan 14, 2020
the # did not match.
the # did not match.
Response from Franklin Machine ProductsJan 16, 2020
Hi - we’re sorry for your experience with AllPoints. Our team has will be reaching out and we hope to get in touch with you soon. As always, you can call us at 800-332-2500, email us at [email protected], or Live Chat us on our website. Thank you for review.
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RUDYS COUNTRY STORE & BAR B Q.
Jan 9, 2020
Good But Pricy!
I love the fact that we can get alot of parts that we need but on some you are just too pricy.
Response from Franklin Machine ProductsJan 11, 2020
Please give us a call next time you need a part and allow one of our dedicated Customer Service representatives an opportunity to find what you need at a great price. Thank you for taking the time to offer your review.
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