customer
Great response and great customer…
Great response and great customer attentiveness Compared to other services, had only 6-8 hrs to finalize a decision vs 2-3 days This difference was costly. I have learned
Response from FlyWorldClass.comJul 9, 2019
Hello, Thank you for taking the time to leave us a review. We are delighted to have been of service to you by booking airfare for your travel plans. We see you left four of five stars, and would appreciate your feedback to understand what could have been improved, as we see you had mentioned that you had received a great response and great customer service. From your review it seems like the issue at hand is due to the volatility of airline pricing and ability to ensure fares and seats that are guaranteed as set forth by airlines. At the discretion of the airline fares can be held for ticket issuance on the same day so long as the date of travel commencement is seven or more days out. We certainly can hold seats for up to 72 hours, however the fare at which it was held may expire, again at the discretion of the airline. Some companies may offer promises they cannot fulfill, however we pride ourselves in honest integrity and would never want to do any of our clients the disservice of misrepresenting what we can feasibly offer. It is truly regrettable that the limitations set forth by the airline industry had cost you in this circumstance. It would be genuinely appreciated if you would take the time to let us know more about your experience by emailing [email protected]. Again, we would like to thank you for booking with us and we look forward to assisting you with your future travel plans. -The Fly World Class Team