customer
If I could give a Minus I would!!!
If I could give a Minus I would!!! This is company is a complete SCAM - DO NOT BOOK!!! We arrived at Gatwick on the 27th of August and the communication with the company was diabolical, really hard to contact, no one where they said they were going to be and then when we finally got through, was advised that the person that was "meeting and greeting" was by the lifts. There was no one by the lift! When we finally found someone, it all seemed a bit unorganised and I was very nervous about leaving my car with them - they also expected us to pay for the ticket for the short stay car park - I have never had to do that before. When we landed on the way home, I ran as soon as we were inside Gatwick Airport as I just had a feeling that it was going to be disorganised. The guy was very vague and seemed to know nothing about my car, said he would call me back and didn't. I kept ringing and had no answer, or a funny tone on the end of the line. Anyway, we finally got through and they said meet them at carpark 6 level 3, which was completely different to the information on the confirmation email. We waited and waited. See a couple of police cars going up on another level and started to get nervous. I was once again ringing, to be told it's there on level 3, it wasn't! My husband said, I'm going to have a look up on level 5 as thats what the email said, that's also where the police were! My husband found my car. It was where we had left it. Still in the short stay carpark! We were expected to pay £1350! The police were there dealing with another person who had had the same happen to her but she was able to grab the guy and get her keys and keep him there until the police turned up. He was carrying 10 sets of keys and not one car had left the short stay car park!!! DO NOT USE THIS COMPANY


