20 minue wait dropping the car off.
Told to pay an extra £10 for the exit gate.
On collection waited 90 minutes for collection at 0230 am with three children. Told the car would be 30 mins, then 60 mins, then blocked in.
The phone number constantly rings out.
Staff dressed in jeans, rude.
On leaving told the exit gate was paid- it was not another £8 to leave.
No wonder there's 29 NEGATIVE reviews.
DO NOT USE THESE JOKERS
HA
Hannah
If I could leave less then one star I…
If I could leave less then one star I would. It is a awful company. Very late pick up and delivery of car. Staff are rude and lie constantly about how long they will be. They just hang up when you call them. DO NOT USE
RP
Robert P.
Use at your peril
We booked our airport parking through this company and the experience we had with the parking company was worse than awful. Flyparkcompare have refused to assist us advising they are only a comparison website. They are happy to recommend the services of sapphireparking but take no responsibility when things go wrong. Both companies should be avoided and I am in the process of reporting to trading standards.
SA
Sati
DO NOT USE. Read the reviews.
DO NOT USE!!!!!. YOU HAVE BEEN WARNED!!
Refused to give refund. After reading the bad reviews I decided not to use them but I paid £103. They refused to refund me.
I booked it only like a few hours prior. They made excuses it's over 72 hours. Which is complete nonsense. I will be challenging this when I return to the UK.
A Complete rubbish experience and I will never ever book this again. I will write negative reviews on other platforms to let them know that there is no refund policy which there is no mention of anywhere.
Stay away from this parking company.
ALWAYS READ THE REVIEWS !!!!!!
Does not even deserve 1 star. The image on Google street view of this place put me off completely. !!!
AH
Artyom H.
Very unprofessional parking provider
Very unprofessional parking provider. I will be reporting them to the trading standards and will ensure I will leave a bad review/rating everywhere possible. I will describe my booking here in short and you can judge for yourself if you would want to use them. I have booked the parking via flyparkcompare no problem. During the holiday I needed to extend the parking for few days, in the T&Cs it says I would need to pay extra £15 a day which is ok, I have called the parking provider and let them know about it. They have asked for my reg. plate and for dates. Then on the day of my initial parking end I gave them another call just to be sure they know I am coming back later - they didnt know and I had to give my reg plate and dates again. The guy on the phone said I would need to pay £20 extra for every day, I told them that in T&Cs its £15, after they agreed. They said I have to bank transfer the money to some individual bank account and I did. Few days later someone else from other phone number texted me on whatsapp asking when I am coming back - I have repeated again my car reg. plate and dates, they said I need to pay, I told them I paid already and sent a screenshot. Every time I was calling them - they did not pick up from the first try, only from 4 or 5 and when they did - the background noise was like they are on the market or something, I had to repeat most of my info few times. On the day of collecting the car I have called them 30 min before the desired collection time, they again didnt pick up 4 or 5 times. When they picked up they were surprised I am picking up today, had to repeat all my data again and the whole story. Our plane was delayed and instead of 11pm - I have called them 12am - they said I would need to pay extra £20, I told them that it was a plane delay - they said I would still need to pay. I said OK, yes , whatever - just bring me my car, I am tired with kids, bags and stuff. They said they will come 45 min later. They came 1 hr + later, and I had to call them after 45 min passed. The guy who brought the car said I need to pay £20, I told him that in the T&C it says £15 - they said OK and I paid it. I asked for the company details, name and number in Companies house so that I can report them for unprofessional treatment - he said he does not know anything and I should just reach out to their office via email. End of story. It was a good lesson learned for me, will leave my car on an official airport car parking from now on.
MS
Miss S A.
It’s a scam
It’s a scam
They don’t come and meet you. Ended up paying £250 instead of the £40 I had originally paid to these scammers
Otherwise would have missed my flight. DO NOT USE THEM
GR
Gandhi Reddy P.
Non sense company beware
Non sense company beware
KO
Konstantinos
The worst experience ever
The worst experience ever. We almost lost our flight.
We were waiting 40’ and no one ever showed.
Do not book them. Do not !