Not Compatible with Elementor – Very Disappointing
I’ve had constant problems with FlyingPress across multiple websites. It is practically not compatible with Elementor – menus won’t open, popups don’t work, and many dynamic elements break. The only way to “fix” these issues is to disable almost every feature in FlyingPress, which makes the plugin pointless (same as disabling it entirely).
This has affected all my Elementor sites, and unlike WP Rocket, which always integrated smoothly, FlyingPress caused nothing but trouble.
I requested a refund, but since it’s past their 14-day window, I don’t think they will approve it. Very frustrating experience, and I cannot recommend this plugin to anyone using Elementor.
Response from FlyingPressSep 3, 2025
Hi Steven,
I want to clarify a few things for transparency. FlyingPress is fully compatible with Elementor. Many of our customers successfully run Elementor sites with FlyingPress, and when issues come up, they are almost always related to specific site setups or conflicts with other plugins. In such cases, our support team can help identify and resolve the problem.
In your case, we noticed you’ve been using FlyingPress across 7+ websites, which indicates it has been working for you in multiple places. The purchase was made almost 3 months ago, well outside our 14-day refund policy. That said, if you had reached out for assistance earlier, our team would have been glad to walk you through resolving the Elementor issues you experienced.
We appreciate you giving FlyingPress a try, even if it didn’t meet your expectations this time.
Best regards,
Gijo
IB
Ioan B.
Company removed our license key…
Company removed our license key illegally .
Please read below for what happened to our website .
I am writing this as the company that made the payment for the license.
To anyone thinking about using Flyingpress , please know that company removed illegally our license key . They told us the reason is 1.Trustpilot review , 2.abuse of CS (3 weeks after opening the ticket CS did not fix the issue and they considered that we abused them because we dared to ask daily updates)
In USA and EU , consumer have legal rights . We are contacting Paypal to ask for an investigation into this company.
Update. Gijo even if we used license 11 out of the 12 months that does not give you the right to pocket our money while being the judge and the jury.Y We already opened an inquiry with the consumer bureau in EU and will contact PayPal to which you are clearly breaching the terms of agreement. You are bound by the terms of visa, mc and the rights of consumers in eu. Stay tuned. The terms of flyingpress do not superseded visa/m and PayPal tos as you are about to find out.
As for opening fake accounts, you are simply lying and trying to cover your tracks.
As for defaming, as customers of flyingpress of a few years, we are simply pointing to the fact that V5 is very buggy and does not work properly for a lot of people. That's not defaming, it's a fact.
To everyone else, take a look at the negative reviews. They mostly happened in the last 2-3 months after V5 was released. It's buggy!
Response from FlyingPressJul 16, 2025
Hi Ioan,
Our team spent several weeks proactively investigating and trying to resolve the issues you reported. During this process, our support agents were repeatedly met with aggressive and inappropriate behavior.
Your subscription had been active for over 11 months out of the 12‑month term before this situation arose.
We also identified attempts to create fake accounts and post misleading content in community groups to defame our product and team. As clearly stated in our Terms of Service and refund policy (which you agreed to at purchase), we reserve the right to suspend accounts in such cases. There is nothing illegal about this action.
We will continue focusing on supporting genuine customers and improving FlyingPress for everyone.
Regards,
Gijo
IO
ioan
I had issue with V5 for over 3 weeks
I had issue with V5 for over 3 weeks . In the past 2 weeks customer service has been working on my website without a solution . P.(from customer service) is now ignoring our problems and he is not replying to any query .
I also posted on Facebook group (with our website URL) but the admin G.V is removing our posts since they show how bad V5 really is , along with non existent customer support .
Stay away from Flyingpress V5!!!
UPDATE: Flyingpress contacted me saying that since I have made misleading reviews (this one) and been abusing CS (basically I asked them for updates) they canceled my subscription without refunding my payment. This is after 3 weeks with an opened ticket.. Ask yourself, do you want to do business with this type of company ??
Update : Flyingpress removed our license key (that we paid for) and they kept the money . We contacted our credit card provider to oppose payment .
We also files a complaint in EU against Gijo Varghese and Flyingpress and we are trying to contact the card processor of the company for breach of contract as per EU law. For anyone that has an issue with Flyingpress in EU and USA , you can complain at econsumer.gov along with the name of the founder and website .
Response from FlyingPressJul 16, 2025
Hi Ioan,
Our team spent several weeks proactively investigating and trying to resolve the issues you reported. During this process, our support agents were repeatedly met with aggressive and inappropriate behavior.
Your subscription had been active for over 11 months out of the 12‑month term before this situation arose.
We also identified attempts to create fake accounts and post misleading content in community groups to defame our product and team. As clearly stated in our Terms of Service and refund policy (which you agreed to at purchase), we reserve the right to suspend accounts in such cases. There is nothing illegal about this action.
We will continue focusing on supporting genuine customers and improving FlyingPress for everyone.
Regards,
Gijo
SK
sushant K.
useless plugin in this world website…
useless plugin in this world website working well without any issue but after some time version v5.0.2 cache and not working and lot of time new bugs i face like cdn not works and more i waste my money. some time ago i connect with chat support use leass chat support only 1 website is working well but now all not works after the upgrade new version. after customer support he add new code in my site plugin is create only cache pages but the speed is not improve like i am not face any 1% change and faster.. useless service i think plugin is manipulating or nothing else.
Response from FlyingPressJun 9, 2025
Hi Sushant,
Sorry to hear about your experience. FlyingPress v5 brings big improvements, but some setups need fine-tuning. From our side, caching and CDN were working after support, but we’re happy to take another look.
Please reach out to support again—we’ll help you get everything sorted.
Best,
Gijo
RE
RealTalk
Their customer support (run by the Founder) needs work
Look what trying to support a small business got us.
Horrible sad service.
Read On:
This review like others who may have needed deeper troubleshooting reflects FlyPress' poor customer support. In our case, we also spoke with the (Founder) directly, who quite honestly was dismissive and frustrating to work with; like did you unplug it and plug it in.
Did you turn it on? (doh)
You know those jokes... From condescending IT support.
When the Founder also treats you like you're the problem you know this isn't going anywhere.
1. "clear cache" (done) SUPPORT PERSON WHO WORKS FOR THE FOUNDER.
2. clear cookies (done)
3. Intercom (the support app on their site) doesn't work, sent a screenshot, turn off all your browser extensions. What? Really? AKA your site is so bad no one can use it unless the extensions are all off, tell us more how your site is buggylicious
4. Support: You are not allowed to email us.
Literally used these words. Use the support icon.
But, but it's not working....
Okay authoritarian person, we are asking for help, we don't need scolding support telling customers we are "not allowed."
5. Founder steps in: No one else is having this problem. (It's like, dev speak, it works for me). It's such a poorly dismissive response. I'd be embarrassed to write that to a customer. So you rather prioritize quantity over quality of customers telling you there's a problem with the quality?
Got it.
6. When trying to use Intercom on their site why would we use a firewall. It wasn't working on their site. And we informed them...
7. "Highly Unconventional and Unusual?"
a. We use Elementor
b. We use Captcha by Google
c. We use CleanTalk for spam comments...
There's nothing unusual about this setup which is the NORM. For a UGC content site.
That's his idea of unusual?
"Unusual" or you mean you didn't do "extensive" quality assurance testing which equals, doesn't play nice with others if not tested with others.
FACT:
The v5 plugin caching isn’t working right (sent a video as proof). It does NOT work with preloader firewalls like CleanTalk, a typical anti-spam product, so FlyingPress caching completely breaks and can’t connect to their Cloud.
The Founder actually said this himself, then tried to upsell us on more proprietary BS—“use FlyingPress CDN”—basically tone deaf to our issue, unhelpful, and instead trying to promote his other service.
And then the Founder suggested only Admins use it but our site is NOT Admin-specific. He should NOT be giving advice that doesn't fit the issue. He should FIX his plugin to be compatible and play nice with others.
TIP:
Maybe Founders with egotistical attitudes should not also be doing their own support?
FlyPress CDN and CleanTalk don't even do the same thing!
He says CleanTalk is "highly unconventional?" Oh Really? How "unconventional" is CleanTalk and WordPress to work with a caching plugin??
The experience we had is the Founder then abruptly decided to cancel and refund instead of engage in REAL CARING customer service.
Yes! Customer support with the Founder was a HORRIBLE experience.
Instead of engaging in real troubleshooting and addressing our concerns, the Founder chose to cancel our subscription. His actions demonstrated a lack of commitment to customer satisfaction and willingness to problem-solve. Instead chose his fragile ego.
It doesn't resonate a CARING company it resonates GREED and APATHY.
To nail the coffin; the Founder of the company after we explained we need time to troubleshoot. Still canceled us.
No warning, nothing.
They’re selling a plugin, but when the Founder himself can’t answer questions without getting easily triggered, it’s nowhere near what you get from more experienced companies—like WP Rocket.
It’s good to have choices, but not choices like FlyingPress, where the product is decent but customer service is terrible.
p.s. Alternatives: The GTmetrix team has tested WP Rocket extensively and found it to be one of the most effective and simplest page caching plugins to improve WordPress performance.
By the way, again the Founder's dismissive response to deflect: WP Rocket is owned by GT Metrix. Exactly why you should buy it.. GT Metrix uses Light Speed same as Google. Hello!
RealTalk:
Go with whoever treats YOU as a customer with respect.
FlyingPress failed the moment Mr. Founder chose to respond initially with such a dismissive tone. I called him out on it and I will be sharing the email on other platforms the actual email where he admitted room to improve. We have nothing to hide here.
Rude behavior begets rude behavior. Founder treats the problem as if he's doing you a favor, a favor by the way you paid for :-/ by supporting their plugin via annual subscription.
Having thousands of users with bad support is a train wreck waiting to happen... Heed our words.
Response from FlyingPressMay 31, 2025
Hi,
Since this review contains several inaccurate claims, I want to respond directly for the sake of transparency.
Yes, I’m the founder and developer of FlyingPress, and I personally handled your support ticket. I did my best to assist despite a very hostile tone from the beginning.
Let me clarify a few things:
• We use Intercom for support—one of the most widely adopted live chat platforms. If it didn’t load for you, it was most likely blocked by a firewall or browser extension.
• We never asked you to clear cache or cookies.
• The issue with caching on your site was caused by highly restrictive security rules, specifically a CAPTCHA triggering on every page. This prevents our crawler (or any caching plugin) from functioning properly.
• When I mentioned “no one else is having this problem,” it wasn’t dismissive—it’s a standard diagnostic step to indicate the issue is specific to your setup, not a broader bug.
Regarding the “upsell” accusation: I merely mentioned FlyingCDN as an alternative only because your firewall (CleanTalk) was blocking external connections. That wasn’t a sales pitch—it was a workaround suggestion.
You mentioned GTmetrix as a source of plugin comparison. For transparency: GTmetrix was acquired by group.one, the parent company of WP Rocket—so it’s no surprise they highlight their own product.
Instead, we prefer real-world performance data. FlyingPress outperforms WP Rocket in Core Web Vitals across thousands of websites, based on the independent Chrome UX Report:
🔗 https://flyingpress.com/blog/chrome-ux-report/
At the end of the day, I issued a full refund because the tone of the conversation made it clear we weren’t a good fit. We’re focused on building a great product and providing fair, respectful support. We’re not the right tool for everyone, and that’s okay.
Best regards,
Gijo
WG
Will G.
TERRIBLE Support Help
I am looking at moving from WP Rocket and wanted to confirm some things about their feature with RUCSS. I was talking to support person who gave me one sentence replies that showed no competency, and was plain rude and not helpful. It is so bad that is the entire reason for this review.
If I was anyone at Flying Press, I would genuinely fire the support person in question, which I am happy to share with Flying Press who they are, as it appears from reviews you have great support and this guy is REALLY letting you down.
Response from FlyingPressMar 29, 2025
Hi Will,
I’m sorry to hear you were disappointed with your support experience. We do our best to provide helpful, respectful responses while protecting the internal workings of FlyingPress—especially during pre-sale conversations.
I understand you were looking for more in-depth technical detail, but some of those specifics go beyond what we’re able to share publicly. That said, we appreciate your feedback and will continue working to improve how we communicate in edge-case situations like this.
Best regards,
Gijo
YC
Yusuf C.
FlyingPress
FlyingPress, a performance optimization plugin, has shown notable shortcomings in our experience. The 'autoload next post' functionality has consistently failed, with no solution despite extensive troubleshooting.
Customer support has been underwhelming, with delayed responses and ineffective guidance. Instead of providing solutions, support representatives often deflect concerns and prolong resolution timelines.
While FlyingPress offers performance-enhancing features, unresolved bugs and poor support raise concerns about its reliability for professional websites. Website owners may need to consider alternatives that prioritize functionality and responsive support.
Response from FlyingPressFeb 19, 2025
Hi Yusuf,
Over the past month, you submitted 10+ support requests, mostly for issues unrelated to FlyingPress. We investigated thoroughly and provided multiple solutions, but you ignored them, kept reopening tickets, and even demanded WhatsApp support.
Your autoload next post issue was caused by your theme’s core plugin and third-party ads, not FlyingPress. Despite our efforts, you misused our support system and disregarded our policies.
We don't tolerate support abuse. Your license has been revoked.
Regards,
Gijo
BL
Baj L.
The plugin delete all generated cache…
The plugin delete all generated cache after each change on it, or elemetnor front end pages, posts, product...etc.
Our site have more than 35k pages, we use Flying Press. Time to cache all pages, posts, products is couple of days (more than 4). But when we make some changes in no matter which page, post product trough elementor, whole cache is deleted...
This make this plugin completely unuseful...
Response from FlyingPressDec 22, 2024
Hi Baj Lazar,
Thank you for your feedback. I’d like to address the points you’ve raised:
1. FlyingPress is designed to purge and preload only the specific page, post, or product you update. A full cache purge happens only when you modify templates or settings in FlyingPress that affect all pages—this is essential to maintain accuracy across your site.
2. Preloading 35k pages typically takes only a few hours, even on large sites. If it’s taking several days, it’s likely due to server limitations or restrictions from your hosting provider, not FlyingPress itself.
Additionally, we couldn’t locate your account in our system by email or name. This may indicate you’re using an unauthorized or nulled version of FlyingPress, which could cause issues. Please note that such versions are unsupported and can pose serious security risks. We recommend using a licensed version to ensure optimal performance and access to our dedicated support team.
If you have a valid license, we’d love to assist you further. Feel free to reach out directly to our support team with more details.
Best regards,
Gijo