Flying.com ✈Reviews of flying.com

Good service.

Zero stars should be an option. They failed to issue my girlfriend a ticket for an international flight, similar to other stories on TripAdvisor, just google it. We found out 2 days before the flight. The flight was still available, of course, but at a different price and flying.com was unwilling to issue the ticket and eat the difference. I had to scramble to rebook directly from the airline at double the initial price. The company denied all responsibility and blamed British Airways, but given the other similar complaints, I find that highly unlikely. I filed a complaint with the BBB and will be leaving this feedback everywhere I can find. I would encourage others to do the same.

Excellent service, cheap flight and good customer service

WORST portal ever to book flight tickets!!!! My Trip Number: MF165264018 My experience from yesterday: Booked flight tickets (~$1250) got immediate successful booking message but with ticket status as Pending. It has been 20 hours since booking and I haven't received any ticket confirmation yet. On top of it my reservation, for which I have successful transaction receipt, is not even searchable in flying.com portal anymore (unlike yesterday). The transaction is still reflecting on my credit card and thus I have no idea at all whether I am going to get a ticket or not. So, I can't even book the ticket from somewhere else. It's been more than 24 hours now and I haven't received any ticket confirmation yet. BEST PART: Their customer care is I guess only one person with no way to escalate. She just makes false promises and commits of reverting in next 2 hours and then she does the same every 2 hours. She just puts everything on finance department which is not available for the whole day in this case. She doesn't even have a way to contact so-called "financial dept" apart from just leaving them a note. She doesn't even know what are their financial department's working hours. When you write to them and at their portal multiple times (I did 4-5 times), you might get lucky and get a response which is completely USELESS which say 'keep waiting'

I had a great experience with Flying.com. I was able to find a reasonably priced flight with them, right before Christmas. Customer service was great and very responsive to my queries. And no surprise with hidden fees or additional costs when getting to the airport. Great experience. I will definitely used flying.com again.

We were pleased with the service. It worked well and they delivered an excellent price as promised😀

Due to personal unforeseen circumstance, I had to cancel my reservation through flying.com. Cristiana Groza and Andreea Deens at flying.com were able to help me cancel my reservation without any fee although it's their policy to charge a $30 admin fee for cancellation. I'm beyond happy with their services and will happily return as a customer in the future. Thank you so much again Cristiana and Andreea!

Quick and easy!