Romain
Do NOT subscribe to PRO
Do NOT subscribe to PRO Cancelling a subscription is nearly impossible since their support never answers a single question. Even unsubscribing from the newsletter does not work. An utter disgrace.

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Fly Away Simulation (flyawaysimulation.com) has 119 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Romain
Do NOT subscribe to PRO Cancelling a subscription is nearly impossible since their support never answers a single question. Even unsubscribing from the newsletter does not work. An utter disgrace.
Robert
Do not subscribe. Be warned. I have tried to cancel my Fly Away Simulation PRO subscription multiple times, but I have received no response at all. Payments simply continue to be taken, and the company appears impossible to reach through the available contact methods. In my experience, this is an unreliable party with a cancellation process that does not work properly. I strongly advise others to stay away.
Bengt V.
Skapade ett konto på den här sidan och betalade för "snabbare" nedladdning. Försökte skapa nytt lösenord men NEJ det fungerade ju inte. Blev såklart lurad på pengarna. Lågt och dåligt.
Alexander K.
Extrem unzuverlässiger Support bzw. überhaupt kein Support. Mehrmals per Mail kontaktiert um die Zahlungen vom Konto zu stornieren. Pro Mitgliedschaft würde gekündigt, buchen aber munter weiter vom Konto ab. Tipp: Zahlungen seitens der Bank einstellen lassen So etwas darf nicht sein
Martin F.
This Company is a joke, They refuse to respond to emails and refuse to acknowledge my subscription cancelation. I emailed their so called '' support'' team twice, first on 14 Dec 24 and still NOTHNG and despite my request to cancel they took a payment from my bank. So now I will discourage others to use this crap company.
William G.
FlyawaySimulation used to be a great service until now. After multiple requests to cancel my subscription, all communication has been ignored and I have been charged for renewal even though I gave ample notice in advance. You can only contact them via email to request cancellation if you paid directly via credit/debit card, which I did because their PayPal link was not working. They are clearly ignoring because they frequently update their X and Facebook pages. Their website is no longer secure either as multiple times viruses tried attacking my system during various downloads. It's a real shame because they used to be awesome! Update: I had to go as far as contact the CEO to get things fixed. He did rectify the situation and successfully cancelled my membership. However, it should not take that much effort to get your membership cancelled as so many subscription services these days allow you to unsubscribe directly from your account. To this day there has never been a reply from the membership team. There needs to be a restructuring at FlyAwaySimulation.
John
Am trying to cancel my account but despite requesting termination 4 weeks ago, they have not done this. they hide behind a bland statement that it may take time due to support staff being in 'remote working situation'. Thave taken yet another payment, I doubt there are any support staff, just a greedy setup with no integrity or committment to real customer service. Do not use
Alex N.
Horrendous customer service. They went on to charge 3 months worth of pro subscriptions despite me asking them numerous times to cancel. No response ever received from customer services. Unable to cancel via bank because the subscription was started using a guest account through PayPal. Bunch of crooks if you ask me.
Response from Fly Away SimulationNov 8, 2023
Thank you for your review and for bringing to light the issues you were having with unsubscribing or canceling your PRO account. Recently we were having an issue with our support ticketing system for debit/credit card subscriptions that may have caused a non-response from our end. Essentially, tickets were being marked "invisible" and out of sight of our support staff. I can confirm this now appears to be fixed. I can only apologize for this error and I have forwarded your individual case to the developers who will take action regarding this.