Flux ChartsReviews of fluxcharts.com

I was excited to join Flux Charts a few weeks ago and see how using it could help my trading…but since then their entire platform but especially their Price Action Toolkit has been a complete disaster. It hasn’t worked since the day I downloaded the platform (and I’ve been a TradingView customer for many years, so I know how to get things working on their platform). There definitely seems to be a glitch in their program but they can’t help me fix it. So, after 2 weeks of going back and forth with their tech team and doing everything they suggested to fix it…and finally getting really frustrated…I asked for my money back. They said no. Truthfully, I’m really disgusted. They can’t help me fix the problem and now they’re saying they can’t give me a refund. To me this totally lacks integrity and honorableness and I’m writing this to warn people to stay away. If they do the right thing here, I’ll take down this review, otherwise…I’m very disappointed and want to help my fellow traders look elsewhere to find a company you’ll be happy to work with. Sadly, it’s not these guys.

Slow to respond given the fees just to get their indicator. Person who responded not very helpful and never replied back for my question.

I purchased subscription on Monday October 27th, today’s nov 4th still can’t add the indicator to my TradingView that I paid for. Multiple emails and tickets sent thru discord. Just getting the run around with no fix in site! If I don’t get a fix soon I’m gonna have to contact my bank for chargeback. Zero customer service!!

Absolutely horrible customer service. I wrote to both the email and discord support. Both initially replied very fast just to absolutely ghost me for now already 24h. I cannot trade without their help which I made very clear. I signed up for a free trial that is followed by a subscription. My bank blocked the payment at first and i had to unblock it in my banking system. Fluxcharts wont accept my payment now, with a window popping up telling me to contact support. Only for them to completely ghost me. Billing number: #G9VFBRM2-0002

The terrible customer service is an example of what you can expect from this company. They've been playing with a cancellation and refund request for a month now. They ask you to cancel the service in order to claim a refund, and then they tell you they can't refund your payment for a service that's not active. It's a total mockery and by reading their reply for this review it is same arguments you get on the emails to skip the refund, so it must be solved with the bank directly.

I really like Flux Chart products. The problem is that it came with a "Free Trial" for seven days. They immediately charged my account the first day. That is bad business, and as far as I am concerned they could be up to something else. What they do is float the money as long as they can. After you have cancelled the account, then you have to go and send a request on the forum, or an email to them. If you do not, they will keep the money. On top of that when you finally get acknowledgement that the money will be refunded, it will take another 7 days to get it. Its a scam. I requested my refund and went to Algos

on this moment no more than a star. I tried to contact Fluxcharts having problems login, wanted to stop the trial. Send lot of emails. nothing back till now. also not possible to leave a comment on Discord.

Scam, 7day money back is a bullshit.