customer
I would never buy anything from this business and…
I would never buy anything from this company again, and I would never recommend this business to anyone. They have sophomoric business practices as reiterated by the owner below who, apparently, feels justified in her actions, as opposed to embarrased, which would be the more appropriate response to my review. My crime was I ordered and paid for two individual mailers. This company cancelled and refunded the second one because customers aren't allowed to buy two of these. Weird. No thanks!
Response from flushpackaging.comSep 11, 2026
Thank you for your order with us and for your feedback. As a small business, this means a lot to us. Upon looking into your account history, we noted that your recent sample order was cancelled in accordance with our Shipping and Samples Policy. To keep our product sampling process fair and accessible for all new businesses, we enforce a strict limit on sample orders to prevent duplicate requests. When a duplicate sample request is identified, the order is cancelled, and an explanatory notification is provided through email. We realize this policy caused frustration, but these measures are necessary to keep costs low for our entire community. If you believe your order was cancelled in error, please contact our support team directly at [email protected] so we can look into it for you. -Heeva