Happy C.
Billing and customer service is a joke
Internet works ok, but I honestly don't notice any improvement from when I had a slower speed plan with Spectrum. That's not my issue. The big problem with Flume is they never send us a bill, a statement or even charge the card we have on file. We have been customers since June of 2025 and they never once billed us. I have to take time out of my day, chasing them down just to pay the damn thing! Such a hassle that I am considering canceling service. Not worth the headache.