Happy G.
Feels like FLS service might be going downhill
I've used FLS in BFA and now again in Shadowlands. BFA felt great. It really felt like they cared. Scheduling was pretty iffy, but I was able to be flexible so that was fine. The coaching sessions were great and allowed to push Glad, and they had even given me some extra time to compensate for messy scheduling. Now in Shadowlands, I've bought a total of three hours. Scheduling it has been a nightmare, despite me being as flexible as possible. I don't care when we play, I just want a date and time and then for people to actually stick to it. Frustrating waiting 24 hours for a reply too.. The guys seemed to take it less seriously this time. They had their friend join the call mid service and he kept talking through the games. Was hard to concentrate. We still ended up going up in rating though. Now in my latest session scheduling was quite a bit better this time, and responses were prompt, so I do appreciate that. But when the day comes to play, we swap one guy out for another, and play a comp that I've not played before. I figured we'd be okay because these guys are rank 1 players and could probably make it work... But we couldn't. I feel bad because the guys were pretty chill, but it felt like we just threw something together just to get the order over with. I ended up going down a bit too, which definitely feels bad. Talking to their "support" after didn't feel great either, as my concerns were dismissed as "it's hard to do carries right now because every team we face are carries" yet we lost to random 2200 teams too...