Flowers Fast!Reviews of flowersfast.com

Response from Flowers Fast!Apr 20, 2026

We're very sorry about the problem with your order. We got your order after closing on the 15th, and notified you the next morning that the item you selected was sold out. We suggested a few alternatives, and you approved the bouquet of 24 Mixed Roses with boxed chocolates, which was delivered the next day as promised.

Response from Flowers Fast!Aug 15, 2024

Hi Donna, We're very sorry about the problem with your order. Thanks for sending the photo. However, we're confused as to why you said it did not look at all like what you ordered. The Sunshine Daydream Bouquet recipe calls for 3 Yellow Sunflowers, Yellow Solidago, Lily Grass and other greens, which is exactly what we see in your photo. Can you clarify what you meant?

Response from Flowers Fast!Jul 17, 2023

We're very sorry we could not find a florist to make this delivery. In rural areas where no florist is available, or able to make a delivery on a given day, we have no choice but to notify the sender. We did notify the customer by email, and also issued a prompt refund. So an additional email from Paypal with notice of the refund was also sent.

Response from Flowers Fast!Jan 25, 2023

We're very sorry about the problem with your order. The florist assigned to this order failed to make delivery before the recipient left school, even though we gave them specific instructions. We have refunded you in full.

Response from Flowers Fast!Sep 20, 2022

Hi Corrie, We're very sorry about the problem with your order. Could you please send a photo of the bouquet, so we can discuss this with the florist assigned to your order?

Response from Flowers Fast!Sep 4, 2022

Thanks, Owen. The florist contacted us on Sep 1 to inform that recipient was "unavailable" -- we instructed them to deliver to the reception desk ASAP. We had no idea the delivery was not completed. We have no emails, texts, or voice messages from you. Were you contacting FTD? If so, they are completely separate from us. Please see your email confirmation for our contact info, or just reply to that message to let us know if we should refund or attempt delivery again. Thank you!

Response from Flowers Fast!Jul 29, 2022

Hi Sherri, We're very sorry about the problem with your order. We wish you had contacted us directly with a photo of the bouquet, so we could address this with the assigned local florist. Are you able to do that?