Flowers Fast!Reviews of flowersfast.com

Response from Flowers Fast!Apr 20, 2022

Dear Carmina, thanks so much for bringing this to our attention. We agree the bouquet delivered by the assigned florist is not as expected. Please accept our apologies - we will be make this right for you, and will definitely take this up with the florist who made this delivery.

Response from Flowers Fast!Dec 13, 2021

Dear Katina, we're very sorry you were displeased with your order. Your order did specify "Substitute similar product if unavailable" so we can't fault the assigned florist for using pink and white instead of red and white flowers. They had no way of knowing what colors represent any given sorority group. If you had specified "no substitutions" on the order form, we could have asked the local florist to approve the color change before creating the arrangement. We believe the florist did their best to create and deliver a beautiful sympathy tribute.

Response from Flowers Fast!Sep 22, 2021

We're very sorry about the problem with your order. Thank you also for sending the photo, we always want to know if one of our FTD partner florists has not done what is expected. We do note that the bouquet had three stems of lilies, 3 or 4 pink roses, pink kalanchoe, leather leaf, and dusty miller greens. What seems to be missing are the carnations and alstroemeria that would have given it a fuller look. We will express our concerns to the florist assigned to this order, and we will be issuing a credit to your payment card. We look forward to serving you again when you need to send flowers.

Response from Flowers Fast!May 5, 2021

Hi David, we're sorry we could not fill your order. As we mentioned in our email to you, we searched for a local FTD, Teleflora, or independent florist in the area to prepare and deliver this bouquet, but none were available. The days prior to Mother's Day in the U.S. are the busiest for florists, and many of them are booked to capacity in advance of the holiday.

Response from Flowers Fast!Feb 20, 2021

We're sorry about the problem with your order. Your call came in after 5pm, so it went to voicemail. Is it possible to send a photo of the bouquet that was delivered, so we can take this up with the assigned florist? We'll do our best to make it right!

Response from Flowers Fast!Nov 16, 2020

Hi Darla, we're very sorry you were not happy with the flowers that were delivered back on Nov 9th. We wish you had contacted us, we would have been happy to make it right for you.

Response from Flowers Fast!Sep 24, 2020

We assigned this order to a local florist on Friday 9/11, but they had a computer problem, and did not receive the order until the following Monday. The florist apologized and delivered an upgraded bouquet.