Susan M.
I can’t get the pen to write
I can’t get the pen to write! I put in an ink cartridge and checked to see if it was in correctly, but I tried scribbling but the pen wouldn’t write. I also put a new cartridge in, but no luck.
Response from FlowarmthOct 20, 2026
Dear Susan Matisa, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team