FlowspaceReviews of flow.space

Everything was great in the beginning. They answered the phone, called me back and were helpful with set up. Then It took them one month to ship one item. The other items were only shipped after days of writing the warehouse and when they did respond no one was accountable. For that month that the item was not fulfilled they were paid. I was written by two of their employees that they would find a solution. It has been days. I'm sorry I used them at all.

Really poor customer service. No dedicated company reps, no accountability. Takes days and weeks to hear back from flowspace reps on issues. This company started out great and has really gone down hill fast.

they are overcharging customer's bill. They will split your pallet into two or three and charge you X3 on your bill, and they refuse to fix the total amount and force you to pay for it.

Always a mess with the setting up and have things actually get done. The support email addresses keep changing the BOT chat need to be updated....

One of the worst experiences as a small business. On Dec 5th - at the peak of the holiday selling season they send a cold email saying they are increasing their prices by 350% at that start of January, so less than a month's notice -- NO JOKE, A SUDDEN INCREASE IN COST BY OVER 300%. They don't care at all, there is no-one to call when you need help & they don't want you to talk to the warehouse (the ones doing the actual work), so that is super shady. They do very little to help you & have put my small business is serious jeopardy as we try and scramble to find a new warehouse & fulfillment at the last minute, during the holiday season. When I asked to discuss it they just sent an email back a few days later with no attempt to help. Its a total joke & I wish I would have never signed up with Flowspace - the worst, most unprofessional abuse of customer relationships. They are just a weird middle man who overcharges you and ultimately screws you over. As I've told all my fellow small business owner friends - PLEASE STAY AWAY!

I will give zero star if I can . website said one case or 500 pallets, a shoebox full of miniature trucks or a truck full of shoes is all okay .But the sell representative said to me we would not accept one pallet , Sorry we could not be more helpful. one pallet is small than one case i guess ?