Floranext is the leading provider of florist software solutions, including flower shop management, flower shop POS, floral websites, and florist proposal software and florist marketing.
Floranext (floranext.com) has 12 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
floranext.com
Website
floranext.com
Category
Internet & Software
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: November 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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1 am an unwilling custumer of floranext through the florist website. the contact form of Jansen's Ferndale floral in Washington USA sends messages to jean's flower shop in canada. The pictures are all the same on both website, and the florist is not able to realize the composition. This is totally inappropriate I am sorry to say that. You are going to send the wrong signal to customer not only the florist but also people like me who purchase and make your living.
ZK
Zoe K.
Outdated Technology & Practises
I am very not impressed with the whole Floranext websites. When it comes to building a page on their platform all I have is text editor. It's nearly impossible to style or edit a page so it looks nice.
Everything looks outdated like it's from 2007. Not too mention their marketing practices are poor.
If this was updated we'd know that Google no longer supports the Universal Analytics which should just be removed from this website as a feature as a whole.
The page builder is called Tiny MCE, which isuseful back in 2007, but in 2024 it's no longer relevant as a page builder, text editor yes, page builder, no.
The website has a feature to add keywords, which is a depreciated meta tag going back years now. Using this is a spam signal, and can do more harm than good, this feature should be totally removed from the website.
Response from FloranextJun 13, 2024
Hi Zoe,
We are unable to find a Floranext account with your name. Please reach out to our team at [email protected] so we can help you directly.
Thank you for your feedback regarding our Floranext website platform. We appreciate your perspective, although we must clarify some points you've raised. We tried to locate you as a customer to reach out personally, but do not have any record of you having been a customer.
Firstly, we regret that you are not satisfied with your quoted experience. The Floranext platform offers hand-on website building tool to help you build a personalized florist website. We also provide a variety of advanced templates that are designed to be both mobile and SEO optimized.
Additionally, our platform includes robust florist website features and marketing tools. These include the ability to build and email customers and send text messages to customers.
Some florist specific features include incorporate add-ons upsells, utilize florist-specific checkout with delivery calendar, integrate widgets for showcasing floral products, floral photo galleries, seamlessly integrate with Instagram and google reviews, and much more. We believe these features provide our users with the tools they need to effectively market their businesses and enhance their online presence.
We understand that misunderstandings can occur, and it's possible that you may be confusing our platform with another service. We would be more than happy to provide you with a personalized demo of our website capabilities to clarify any misconceptions and to showcase the full range of features available.
Please feel free to reach out to our sales team at your earliest convenience so that we can schedule a demo and address any specific concerns you may have. we are committed to providing florists with the best possible experience using Floranext.
We look forward to the opportunity to assist you further.
