Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
flologic.com
Website
flologic.com
Category
Home & Garden Services
Location
Morrisville, North Carolina
Listed on Five Star Index
2026
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The company replied to 14% of reviews.
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Most recent review: October 2026.
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I started with Flologic when they first produced ver.1 over 10 yrs ago or so. I was looking for a water shutdown system for my home and I knew I saw something in Popular Science magazine about a start up company. After much searching I found them and made immediate contact. I was in constant contact with Chuck and Roger in the beginning. Installed my first system and after many months of good and bad experiences with the system and multiple installs, Ver.2 was released with major improvements. Chuck and Roger never let me down always answered my calls and swiftly responded to my needs or questions. I HIGHLY RECOMMEND the system, I believe every home and business needs one of these installed, I was a victim of severe water damage in a home before I found Flologic, never again will this happen to me......
TD
Tahoe D.
Best purchase E-V-E-R
I have a vacation home in the high Sierras above Tahoe at 7,200 ft. We get serious snow, and serious cold. In 2000 a pipe broke and caused over $100K damage. After that, I started looking for a solution. I found it in February 2007... the FloLogic.
We had some installation hiccups, as back then the local contractors and plumbers had never seen such a thing, but once it was properly installed it worked great. Five times since 2007 we've had what could have been catastrophic flood events from leaks that were stopped by our FloLogic before they became more than a small puddle. The battery backup has worked flawlessly, and if the battery drains we've stayed protected.
My favorite features are: (a) IT WORKS; (b) the battery backup; (c) simplicity of operation via the small thermostat-sized control panel; (d) the alarm beep that sounds "just loud enough" to let me know there has been a leak event; (e) the adjustability; and (f) the set-it and forget-it programming.
We come in, push the Home button, and the FloLogic opens the valve on the water main to the house. It's that simple. After that, we don't have to touch it again. The FloLogic automatically shuts down the main line valve after 18-hours of no use, e.g., no faucets open, etc.
If there was a leak in our absence, when we come in the alarm (a not too loud beep) is sounding so we know to look around before pressing Home, and to run down any possible leaks.
My house has hydronic heating. If it's not operating at 100% it needs makeup water. With the FloLogic I can provide for that. I can also provide for leaking toilets, etc. The FloLogic helped me fix up my hydronics and leaking toilets by letting me know there was water running -- somewhere. Now my house is leak-free. Not an ounce of unwanted water can flow out without the FloLogic closing the main line and saving me tens, or hundreds of thousands of dollars in damage.
I highly recommend the FloLogic and I would very definitely buy it again.
CAVEAT: Work closely with your plumber-installer. Mine installed the FloLogic while we were away and added a bypass pipe! That made the FloLogic totally useless. He had all the installation instructions and everything, but did it anyway. I had to make him come back and remove that silliness. Lesson Learned: Don't assume your plumber will understand how these things work.
CAVEAT: Read the instructions -- all of them, including the installation data and the programming. The complaints I see in these reviews all reveal the poster had issues understanding or implementing the programming. It's not hard, but it does require attention. The programming is what you live with day-to-day. It is well worth the effort to learn how to use the system properly for your situation.
SUGGESTION: WiFi / iOS App interoperability. It would be great to be able to monitor and turn on/off my FloLogic(s) remotely for housekeeping, guests, etc..
CW
Chris W.
Great device and great support
They walked me thru it all
JS
JERROLD S W.
FLOLOGIC THE BEST!!!
DOES A GREAT JOB SAVING ME WITH PROBLEMS WITH LITTLE WATER LEAKS.IF I HAD A BIG ONE I WOULD NOT WORRY ABOUT WATER DAMAGE ,IT WOULD SHUT THE WATER OFF QUICKLY.MANY THANKS FOR SUCH A GREAT PRODUCT AND ALWAYS YOUR HELP WITH QUESTIONS.
PC
PCD
Paul Can Do Inc.
It will definitely show if your copper pipes are leaking under a slab of your home. Here in Florida all water supply lines are under Concrete slab.
JO
Jeremy O.
Flologic
Although it took 2 times to install properly, it has worked flawlessly for 4 years. It detected small leaks several times and has saved me many dollars and prevented damage. I recommend it highly.
IA
Ian
Great product.
I once had a leak from an upstairs toilet supply line that came through the ceiling. Never again, now that I have FloLogic. It catches even the smallest leaks.
JA
Jack
Erroneous notifications
This system was installed a year ago, but to date there are at least weekly false alarms, needlessly shutting off house water. Sensors are either faulty or too sensitive. Techs have returned time and again with limited success.Would not buy it again.
Response from FloLogicSep 8, 2016
Dear Jack,
The FloLogic System will not shut the water of without a reason, and it is simply finding the reason. Please call Toll Free 877 FloLogic (877 356 5644) and we will make sure the FloLogic System is working to your satisfaction.
Chuck De Smet