FloLogic Reviews | Read Customer Reviews of flologic.com

FloLogic Reviews | Read Customer Reviews of flologic.com

FloLogic reviews

392 approved reviews, newest moderated first

Jesper J.
Mar 13, 2017
Good customer service when installation resulted in lobatt warning
I would suggest including the troubleshooter page on this topic in the manual
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Michael U.
Mar 6, 2017
Dealing with Flologic was an outstanding experience.
The Flologic device I purchased solved a problem of repeated water damage due to leakes from aging home plumbing. The valve is easy to install and use. When I had a question, Flologic, was easy to contact by phone, and the technician was professional and articulate. My question was resolved promptly and correctly.
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Suresh V.
Mar 1, 2017
Worked for a month... then always stays open.
I bought this to be the water 'circuit-breaker' for my vacation home where we suffered leaks before. It is a great concept, if only it worked well. This is a terrible product. It is expensive to begin with and then I had to pay a plumber about $1000 additional to install it in the garage where the water comes into the house. It worked well for a month, then it simply stopped working. It just stays open even if I use the controller to close it - although it makes the whirring noise to give me hope :(. I didn't want to pay the plumber to remove it. Since it stays open, there is no harm in it staying there. I resorted to closing the main valve whenever I leave the house and turn off the water heater and filter pumps to prevent a leak from ruining the house. Stay away.
Response from FloLogicMar 2, 2017
Suresh, Thanks for your feedback. We are sorry to hear that the system doesn't appear to be performing as intended. Indeed, this sounds highly unusual. We would like to speak with you and trouble shoot this, and get your system back up and running. Please give us a call so we can assist. 877-356-5644.
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Lois N.
Feb 28, 2017
This is a great system.
You have to find an installer capable of installing the system.
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Andrew G.
Feb 28, 2017
Cannot adjust machine
My insurance company suggested I buy this to lower my premium so I did. It was installed by a licensed plumber at a total cost of $1700. We have made numerous adjustments to the flow and even at the lowest the alarm goes off for no reason. I finally shut the machine off completely and have never received any functional use from it....a total and complete waste of money and a very, very frustrating purchase experience for me.
Response from FloLogicMar 2, 2017
Hi, Andrew. We are sorry to hear that you are finding the product to be frustrating. FloLogic is designed to detect constant water flow and sometimes those "leaks" are going down the drain via warn toilet flappers and hose bibs outside, where they would typically go undetected. We are always pleased to help customers get to the bottom of the leak alarms when they are puzzling. Please give us a call and we can help you get things up and running, and ensure your property is protected. 877-356-5644.
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RR Gasparilla I.
Feb 28, 2017
8 year track record
Flologic was installed in a new vacation rental home 8 years ago. No issues or repairs. It stopped water flow a couple times due to a toilet flapper not being fully closed. Water would have run continuously for several weeks while the vacation home was vacant. Water / sewer bill would have been way more than the cost of Flologic. Set it and forget it.
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Bill G.
Feb 28, 2017
WOW - there is NO BETTER
Best thing since the invention of water and dirt. It saved us from home flood damage twice. $15,000 was my cost for the first flood in 2001 that convinced us we needed SOMETHING to give us peace of mind. I can't say enough GREAT things for this system and for the PROFESSIONAL customer service/technical assistance. It's a system that shuts off your water immediately after sensing water flow, NOT after water is all over your floors. I have recommended FloLogic to many many people that are also thankful for having this tremendous system. Call me anytime to discuss this product. Bill 727-743-5836.
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Happy C.
Feb 28, 2017
Works great!
Our flow logic processor was initially introduced to us through our insurance company. Since it's been installed, and fortunately we haven't had any major leaks. The flow logic controller has help us an identifying toilet issues which has help us with water conservation .
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