FloLogicReviews of flologic.com

Just had system installed. Can not get system to connect. Support says they think issue is with their server. Makes absolutely no sense to me that the app will not connect to the WiFi module unless the WiFi module connects to their server. Said to wait 24 to 48 hours and see if it connect. Message from App is credintials are not valid. Not a good start. Will update and change rating if appropriate. Certainly a bad start. Update Tried starting over and got system connected to the App. Rebooted the WiFi system. Deleted the App from my phone and reloaded. Reset the FloLogic WiFi module. Used the “Forget This Network” setting to delete both my home network and the FloLogic network from my phone. Then went thru the process the only difference from previous tries was on the password input for my home network. Previously could not get the keyboard to go away and started the sync process by hitting the enter key. This time somehow got the keyboard to disappear and used the Next button at the bottom of the screen. During the sync process the Connection light was blank. And I pushed the WiFi button. Not sure which of these was the magic dust. Half way thru the 3 minute or so sync process the green connection light appeared. At the end of the process got the same Credentials Are Probably Wrong message. However after a minute or two got an alert saying all was connected. And was able to see all the setting options etc. It was not easy but got the APP installed Now to figure out the proper settings and get the unit working.

I am going out of my mind. My water keeps shutting off and I can’t find any leaks . I’ve increased flow and bypass increased but it is detecting water and I’m at a loss. Last night it went off at 2:00am. I turned back on and the timer was not running. It then shut off at 7 am. I went through the same action and no problems until evening. I just allowed the shut off and don’t know what to do. I have had a recent leak so worried. No sleep. Help. Turned humidifier low. It is very cold in Detroit areA so I’ve even put down my 3 furnaces. HELP. Thank you for your help. FloLogic stands behind the product. There is a learning curve to understanding the product. Once I master it all will be fine. I am impressed with the quick response and think I have it straight. The app is a must.

We installed the FloLogic in a vacation home at the strong urging of Chubb Insurance but have been very disappointed due to high installation costs, multiple false alarms, and minimal insurance savings. Installation required: -an electrician to install a grounded outlet next to the FloLogic valve -a plumber to install extension piping because the valve was too large to fit in the space available in a newly constructed house -an alarm technician to interface the unit with the home security system as required by our homeowner's insurance to qualify for what turned out to be a minimal reduction in our insurance premium. We experienced multiple false alarms at the default settings which were especially difficult to deal with in a vacation home far from our residence. The last straw has been further false alarms generated by an exterior motion-activated sprinkler installed to deter geese from landing on a lakeside dock, Our only options now are to further adjust the leak thresholds to a point that they may not actually provide protection, incur further plumbing expense by changing the piping supplying the external spigot, or living with a dock defiled by waterfowl. Instead of peace of mind, this device has provided an ongoing source of annoyance to the point that it is now doubtful I would believe it if it ever reported an actual leak,

Flologic, Thank you for your quick response to our issues, hopefully with your help we can get the false alarms resolved. We have been receiving false alarms with a newly installed system. Please contact me so that we can discuss. Thank you Marcel 207-415-0858

We have had this system for 9 years. It stopped woking and we couldn't get it to work. Flo Logic did it's best to help us. They sent us a part that was bad, but sent another part that fixed the system. We were able to do it ourselves, as we couldn't find a plumber in the Coachella Valley to work on the system . The only drawback is finding someone to work on this system.

This product is EXCELLENT! It saved me yesterday, as I was out all day and my hot water tank failed. Fortunately, the Flologic device shut the water off after only a few seconds. If I did not have the Flologic, I would have come home with a huge flood in my garage. Also, Chuck and the guys at customer service are THE BEST ! Wonderful product with super customer service. THANK YOU ! Mark

As a long-time FloLogic owner and fan, I was excited when the new CONNECT module became available that allows wireless (WiFi) control of one’s valve from anywhere in the world! I am please to report that it works exceptionally well, and the mobile app is outstanding! Beautiful, intuitive, simple, robust, and with a framework to support additional functionality in the future! The architecture of the system is also well thought out, because the system operates autonomously, too, such that if one does lose internet connectivity, your home or business is still protected. I highly recommend the FloLogic system and the new CONNECT WiFi module! (Note: Please DO contact FloLogic to ensure compatibility for older FloLogic models, such as the one I have.)

I had the FloLogic installed in May along with the FS-500 Flow Switch. I also had it integrated with my OMNI home control security panel. Everything is working perfectly. There was an issue originally with a circuit board but it was promptly replaced. I also installed a 100 foot extension cable. My only concern with it is that the end that connects to the control panel was very unsecure - easy to break the wires if not careful. All is working as intended - it discovered a toilet leak and outside faucet leak immediately after installation. The FS-500 works perfect as well. It allows my whole house humidifier to continue to fill its water reservoir and overrides the leak detection system. When the new circuit board is available to allow complete home control I will raise my rating to 5 stars. I was originally told that would be end of June but to date have not heard anything more about it. I know but my home security professional installer is anxiously waiting for it because his demand for installing the FloLogic system will increase if that is available.