FlocknoteReviews of flocknote.com

Once again, the Happiness Engineers have lived up to their 5-Star rating. This time was a billing question, and just like the times I have had technical questions, they answered immediately and the issue was straightened out before I could even let our business office know they were working on it. Hands down - best customer service ever!

I have sent in requests for help navigating the system. Response has been instantaneous, simple to understand with kindness and a blessing to top it off.

The Happiness Engineers are quick to answer questions and are very supportive. I've been able to reach out to volunteers at the last minute via text which has helped tremendously to grow communication at the parish.

When I was looking at communication tools for our parish and school, I found there were many great ones out there. Our public school used Constant Contact and it was super. But then I heard Archbishop Dolan, who had just left our Archdiocese, had asked all the parishes in NY to use Flocknote. That was a great recommendation to me. I looked into Flocknote and found that their happiness engineers (yes, that is what their job title is!) were outstanding in customer service. Not only did they quickly answer every question I asked, they helped me upload all our contacts, showed me how to group them, made suggestions for design, tone and effectiveness for our communications and then stuck with me while I became comfortable with all the options like group texting, uploading videos and creating effective surveys and sign ups. They continue to send helpful information to help with our communications and get back to me within hours (or many times just minutes) whenever I have a question. In addition to their customer service, they model and support the positive and faithful attitude we all strive to achieve. Parishioners of all ages like the communication and Flocknote has all the tools necessary for our diverse ministries.

Flocknote is a great tool! I started using Flocknote for our Parish in 2018. I decided our church needed a digital email newsletter to help notify folks if Mass needed to be changed (for inclement weather, etc..) and really worked to develop a following. Little did I know in 2020 Flocknote would be an invaluable tool for our Parish to use to communicated during the Covid19 shutdown. It's easy and intuitive to create polished communications via email and/or text.

Flocknote is not only a great product that is easy to use, their customer support is fantastic! Love their positive attitude and quick response!

I just started using Flocknotes and it's very easy. The staff is very helpful with all my questions. Great job!

We experienced an issue with one of our parishioners not receiving our emails because they were bouncing. The representative I spoke to responded so quickly and professionally. I'm so grateful for the amazing customer service.