Angela V.
Three Stars
It was a little confusing receiving emails from different support team members and it was not clear enough what I was needed to do and what they were going to do... and I have been using the free version of Flocknote for years now on my own so I understood what I needed to do but all the links and videos self help were overwhelming at a point so I just shut off... There was a lot of confusion with the payment as well... there is not an easy way to have a Bill the parish option to make payments with a check instead of a monthly credit or debit card payment.
Response from FlocknoteMay 8, 2020
Hi Angela - thank you for taking the time to leave us a review. It sounds like you had a less than satisfactory experience and that's definitely not something we like to hear. I do want to clarify that you can definitely opt to pay-by-check for Flocknote if you prefer that over a credit/debit card payment --no problem! However, it sounds like there may have been some confusion in setting that up and we're so sorry about that. We appreciate this feedback and will use it to improve our processes going forward. Thank you for your time and helpful thoughts!



