FlocknoteReviews of flocknote.com

Muda dengan adanya

Great customer service and user friendly!!

We love flocknote! It has been a terrific way to keep in touch with our parishioners especially during Covid. It is easy enough for the entire staff to use. The few times we have encountered problems our happiness engineers have been great about helping us find solutions. For example: I needed to figure out how to change a setting recently and Ann sent me a brief video explaining a work around and making the change was a breeze.

One of our administrators inadvertently opted in to a new service. I emailed asking to have it removed. The support team responded quickly and took care of my request.

Flocknote is a wonderful tool for our parish it helps us communicate effectively and efficiently with our parishioners. I had a problem with one of our parishioners not receiving all the Flocknotes she'd signed up for. The Happiness Engineer got right back to me. She corrected the problem and explained to me how I could correct it myself in the future if the problem arose again. I have only ever had positive experiences with Flocknote and Flocknote help.

I used the Flocknotes "Ask" for help in sending a message to the parishioners who reserved for the 5:00 PM Mass this coming weekend. In a very short time I received an email with a clear easy to follow answer. It was so easy I was embarrassed that I was not able to find it on my own. Our church has found that Flocknote has been reliably helpful. The product has made communicating much more successful and the the adding and upgrading of tools made things much easier.

Dear Flocknote Staff, I thank you for this wonderful program that has made communication with our parishioners during this difficult time so much easier than I could have imagined. I was struggling to send multiple emails out to all of our parishioners through another program and was frustrated by email quotas and lack of customer service. I opened Flocknote from my home during the shutdown determined to try to find a way to reach as many parishioners as possible with a daily message of encouragement from our Pastor. The first words I saw were "easy peesy lemon squeezy". My first reaction was, sure this may be easy for tech people, but certainly not for me. I quickly learned that this program was as advertised. Adding a picture was truly a click of an icon, adding an attachment was simple, changing colors, adding links to our website were well marked and simple to use. I never knew that it was possible to schedule emails to be sent at a later time, that sign ups would be so easy to make and have the program tally the numbers and record the names. Flocknote has truly been a blessing and the customer service techs have always been polite and patient with any questions. Thank you again for using your gifts and talents to create a program that helps busy parish staff to stay in contact with our parishioners during a time when many are feeling isolated. Thank you also for making a program that truly is "easy peesy lemon squeezy". Prayerfully, Mary Lajoie Administrative Assistant St. Ann, North Oxford

I had used Flocknote as a parishioner for several months before I became a super-administrator. As a parishioner, I really liked how easy it was to sign up and be an active part of my church community through electronic communication. Then, as a SA, I am blown away at what Flocknote has to offer in terms of content, scheduling & delivery of emails/texts. Recently, I began a group for the 14-day prayer challenge. My community LOVED it!! Admittedly, I've needed help in transitioning between roles, and let me tell you that the staff at Flocknote has been incredible! They are fast and really, really, kind. I even attended an online meeting and learned soooo much! Because of Flocknote and it's capabilities, we will be ending our subscription with another company soon. Right now, due to Covid restrictions, we can ask our parishioners to sign up for masses using a Flocknote function. I'm telling you, this is THE BEST app available for what we need.