FlocknoteReviews of flocknote.com

Flocknote has helped our parish connect in many ways. We are able to get important information out quickly to a large number of people. It is an excellent tool with many opportunities to learn better ways to communicate.

We needed to send our message via text rather than email, and we didn't remember how bypass email. Liz replied within an hour with just the help we needed. Message delivered!

We've only been using Flocknote for 3 days but find that it is a very professional service and provides our parish with something NEW!! It does take time to become familiar with how things work - the help section is good but you just need to try it and see how it works - it's hard to explain -- I met with the Pastor and in about 40 minutes we had figured out how to schedule 6 messages for lent and 6 text messages; Putting the signup on our website was easy using their embedded code (having done this on a weekly basis with our streaming service). Customer service has been VERY RESPONSIVE answering several questions. HIGHLY RECOMMEND.

I am a Catholic priest and Franciscan friar - but I used to work in the IT arena and have lots of experience with help desk, support calls, and the like. Most often the help is "running a checklist" and quite functional. In my almost 4 years of experience with Flocknote my experience with their Happiness Engineers is that they are the gold-standard for client support: professional, personal, and taking "the next step" in supporting your endeavor. In my 30+ years of experience they are the best.... and the nice thing is that the product is so good, you rarely need to call!

It is fast and efficient and doesn't get flagged by my usual text/email service because I'm trying to reach too many people. It is immediate and I can get out info in a timely manner.

I am a parishioner at Our Lady of Loreto in Foxfield, Colorado. I got asked to lead a Word on Fire Engage platform trial through Flocknote by my parish. As a part of this, I had to learn the Flocknote system and be able to communicate effectively with over 100 participants in 3 separate programs in our parish. I attended the Flocknote training sessions both scheduled and those available on the platform. The training provided and the personal care and attention of the Happiness Engineers to get me up and running in a very short period of time was outstanding. The Flocknote site has great functionality to provide effective communications with members of the parish. Impressed with the Word on Fire, Bishop Robert Barron content that was seamlessly integrated into the Flocknote platform. The ability to enhance evangelization efforts in the parish were truly impressive. Most of all I loved working with the Happiness Engineers, especially Mary Devlin. A true Joy to work with! It is clear she loves what she does!

So far, everything has gone really well. The staff at Flocknote have all been incredibly helpful and responsive. We are still at the fledgling stage but we are really hoping to make this a great success of 2021!

Church operations could not be done in this day-and-age without a tool such as Flocknote. You HAVE TO stay in contact with your parishioners because many things change weekly - if not daily! We make it super easy for parishioners to register for Flocknote. Flocknote makes is super easy for each individual to configure how they want to receive their communication from the church and which groups they want to hear from. Most of the IT related issues I've had to deal with related to parishioners' ISPs and how they handle spam. Very few issues were Flocknote-related. However, when I've turned to the Flocknote Tech Support team for help, they have been exemplary in terms of responsiveness and staying with the issue (including follow-up) until it is completely resolved to my satisfaction. Bottom line: great, indispensable tool, ease of use for end-users, and awesome tech support. We've been using Flocknotes for over 5 years and are extremely satisfied customers.