Georgina
No customer service, product not fit for purpose
I ordered from Flissie for the first time last month expecting good things based on the apparent reviews at the time and the selling points. I took a bit of a risk and ordered a set of 10 for the first time to benefit from their money off for larger quantities. Sadly though, all of the pants (10 total, half and half in two different colour ways) only one wear and cold machine wash in (as directed) to their lifetime, are already falling apart and failing to meet their sold expectations. This is a real shame as I purchased based on expecting a fair quality for the price point. Roughly £12 per item. For example, I could easily buy double or triple the quantity somewhere else for the same total amount. The quality of the sewing and the materials used in the product doesn't appear to match the price point or the selling points mentioned on their website. I took images that show how after one wash the elastic material in the waist bands are already fraying and sticking out of the waist band at the joining seams. On searching and checking their website I couldn’t find any contact information available to ask the company directly about this or somewhere to send them the photos of the issues. I would welcome someone getting in touch with me here if they feel this can be resolved or to issue a full refund for my faulty products. Without this I am currently I am concerned about their legitimacy given the issues I have experienced and selling regulations in the U.K. In the interest of fairness, I will happily update this review about the situation if I receive a response. Until then, if you find this review whilst considering buying from Flissie - especially if these products are on the higher end of your affordability, I would recommend you avoid this product and find an alternative for the time being.