ellipse4
They Treat You Like Dirt If You Try To Help Them
Usually their website is accurate and I like using it to track flights. However, the attitude of one of their support staff has earned this less than sterling rating. I pointed out that their website indicated that a certain airline is scheduled to use a 737 Max 800 for a flight in two days time. However, that same airline has said in the media they are grounding that fleet. This snooty support agent tells me I must contact the airline to ask about the plane they are using because Flightaware does not control that airline's aeroplanes. I think I know that, genius. I will not help this website again to check if the information it has is up to date.