FlexytradeReviews of flexytrade.com

Sent a request for my first payout and it went really smooth! Everything settled in 5 business days!

Flexytrade’s communication is second to none. Customer service is available within 5 minutes to answer any questions, big or small. If an issue arises with your account(s) they inform you what the issue is, they cite the exact trades that caused the issue, and talk you through the process they use in order to audit your account to come to a conclusion. All while they listen to what you have to say as to how the issue happened and keep you updated the whole way. There’s no guessing what’s going to happen as there is with other firms. My payouts were flagged for a hedging issue, but it was due to the copy trader entering against my position on half of my accounts the first day I traded. They cited this issue to me showing the exact trades in question. I gave my explanation as to what happened. They audited the accounts to double check on their end, and sent me an email before, during and after the process. Payouts were all approved. Very impressed with the whole process. Thanks Flexy!

I honestly have nothing bad to say here, yes, I encountered some bumps but, in the end, they were resolved. I had to do my KYC twice, but they expedited it when I expressed concern about it. Yes, they changed their payment method, but when I asked, I was guided on how to do it fast. They always answer all my questions, many of them, in a very respectful way. Yes, I got one payout rejected but it was for a valid reason. And yes, I did get paid, and they paid me the full amount I requested. Rithmic had an issue at some point, which they kindly looked into and even though they asked for a lot of backups, they helped me fix it. With this said, has it been smooth? not necessarily but they respond and are very professional and help you get things done. So, I give 5 stars to Lyn and Oliver in customer service for all they've done in the last month during my trading journey. I hope Flexy sticks around for a long time and is worth trading with them.