Just received leggings a month after I ordered. Both leggings were size small when I ordered large and both came in a cheap blue. I ordered 1 black and one navy. I sent an email but based on the reviews I don't expect a refund.
KC
Katie C.
DO NOT ORDER FROM THIS SITE
DO NOT ORDER FROM THIS SITE! False advertisement. I wish I read these reviews before I made the purchase. I kept seeing add on my Instagram and Facebook and assumed it was legit. The leggings do not have any "butt lifting" or "tummy control" at all. They are very thin, cheap leggings. I tried calling the phone number they list as customer service on the website, and it is not even in service. I'm not even going to bother trying to email them. Just going to take it as a lesson learned!
AL
Alica
Believe all of the reviews
Believe all of the reviews! I ordered the sculpting tights and received two pair of tights that I could have bought at Target. No sculpting no butt lifting very thin. Nothing like what is advertised. They offered me a $10 refund I refused. I asked for the address so I could send them back and they refused to offer one. Later emails ended up with contacting the better Business bureau and consumer protection agency. This may take a while but it's worth it. We need to get these false advertising fake companies off social media. Next time I'll Google reviews. Be warned you will not get what you want if you get it at all. And by the way the one stars because you can't give zero or negative stars
SL
Sophia L.
DON'T BUY.
The 2 leggings I received are not magical lifting. The leggings are thin that you can get from Five Below or Dollar Store.
Also Flexehag doestn't want to refund my money. They offered to refund me $10 USD from my $45 USD purchase. The Company quickly charge your card but then makes you jump through hoops and stalls to issue refund. It has been 6 days of back and forth emails.
My email to CSR
Hello Lucy,
Thank you for the offer for me to keep the. However, I don't want these. I would never wear these thin leggings. I can get better material that hold at Five Below or Rainbow Shops.
Can we resolve this matter with my counter offer for full refund of the $45 USD for purchase or $22.5 USD half or my purchase? Also NO where on the Flexahag website does it state and make buyers aware and informed that it isn't a full refund. The refund policy does not make buyers aware the Flexehag company will offer a small portion or percentage The website doesn't state refund is offered at a small percentage or decreased about from actual purchase cost.
Flexehag Return/Exchange
We have high quality control standard to make sure all the products we ship in perfect conditions, however, a return or an exchange request is unavoidable.
We suggest to inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in package, please contact us immediately, so we can correct any problems.
Return/Exchange Guidelines
To make return/exchange service as easy as possible, please follow the guidelines as below:
1: Please contact with our customer service to get a return/exchange authorization and return address within 30 days upon receipt. We don't accept the returned package without authorized from customer service.
2: Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable.
3: All returned products must be in their original condition, unworn, unwashed, with original tags and the panty protective strip intact. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
4: Please return through your local post office to avoid tax and include your filled-out return/exchange authorization form in your return package. Any lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference. Please note that we do not accept packages returned using C.O.D. service.
5: Once we have received the returned package, we will send email notification and arrange an exchange or a refund within 7 business days.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Please refund me in the full amount paid!! Thank you in advance for your compliance.
KV
Kristin V.
This company deserves negative stars
This company deserves negative stars. I placed an order for two pairs of leggings and it cost me a little over $50. My package never arrived after 31 days of waiting, and after weeks of going back and fourth with their "Customer Support" which is not even a Flexehag.com email but a gmail.com account, they keep telling me to contact the post office. The post office told me that they did NOT address the package to my address, and Flexehag will still not refund my order. I will have to attempt a chargeback with my bank. If you email info@flexehag, the person that replies to you is salahubdinbanterka54@gmail. I even got a notice from USPS informed delivery that there was a package on the way that was SEIZED for fraudulent postage, and I know it was this order but they provided a DIFFERENT tracking number, which Is the one USPS told me was not to my address. China post and Flexehag are not reliable. I've confirmed that I provided the correct shipping address, I have all of the proof, emails, screen shots, phone calls to the post office to back it up.
They stole money from me and unless my bank refunds me there is nothing I can do about it. DO NOT ORDER from this company.
LF
Laura F.
If I could give a zero star review
If I could give a zero star review, I would. I ordered two bra's.. After a month, it showed they shipped and arrived in the US. Two weeks later, it showed them as "delivered", but I got nothing at all. I contacted them and got nothing but attitude. They swear it was delivered, but USPS had nothing and neither do I. Told me it wasn't their problem because it was delivered and did nothing. TOTAL SCAM. Beware!!!
MS
M. S. D.
Buyer Beware
Buyer Beware! Flexehag leggings are a total scam. No butt lifting and no tummy control. Just a cheap pair of leggings that you can get at the dollar store. You can't even wear them in public they're so thin. Now read the return policy. What a joke! So bummed out. Why are they allowing all these scammers on Snapchat and Instagram???
JE
Jen
The productive ordered was not the same…
The productive ordered was not the same as advertised. They even sent me the wrong size. They would not allow me to return the items. Don’t order from them. Scam.