Flat Tummy CoReviews of flattummyco.com

Response from Flat Tummy CoDec 8, 2020

Hey Tanya, Thanks for reaching out and addressing your concerns though we're sorry to hear you feel this way. We most def are here to ensure our customers are able to get back on track to smashin' their personal goals and feelin' 12/10. Have you been able to send the team an email to [email protected]? Shoot through a message and a rep will be happy to chat further. Our teams, along with the post have been working extra hard to get all of our squad their orders ASAP and your patience throughout the process has been appreciated. Looking forward to chatting further!

Response from Flat Tummy CoDec 1, 2020

Hey Yanique, Thanks for reaching out, though we're sorry to hear your frustrations. We love having you part of our FT Co squad and are definitely here to help. Our Customer Experience team receives hundreds of emails a day and works hard to get back to all ASAP. We've definitely got our babes backs when it comes to getting back on track to smashin' those personal goals and feelin' 12/10. Shoot our team through another email to [email protected] and a rep will get back to you ASAP. Rest assured, we've got you!

Response from Flat Tummy CoNov 30, 2020

Hey Danae, Thanks for addressing your concerns, though we're sorry to hear you feel this way and we love having you part of our FT Co squad. Our Customer Experience team receives hundreds of emails a day and works hard to get back to all of our babes ASAP. Our teams, along with the post have been working hard to get all of our customers their orders in a timely manner and your patience through the process has been appreciated. Send our team an email to [email protected] and they'll be happy to look into your order further for you! Rest assured, we've got our squads backs and are here to help you get back on track to smashin' all those goals and feelin' 12/10.

Response from Flat Tummy CoNov 25, 2020

Hey Mahealani, Thanks for addressing your concerns, though we're sorry to hear you feel this way. Our teams, along with the post have been working hard while adhering to new workplace safety protocols put in place due to the current global pandemic. As mentioned, with our products being consumables, once an order has left our offices, we are unable to accept returns. We'd love to continue chatting through email. Shoot our team another email to [email protected] and a rep will reach you ASAP.

Response from Flat Tummy CoOct 29, 2020

Hi Jonivea, Thanks for providing your feedback, we're sorry to hear this! We've had our HQ team take a further look and can see that your order was shipped on the 16th of October. We understand it can be frustrating when there are any delays within the postal services. Though these delays are out of our control, we do do our best to ensure our customers are able to get on track with their programs as soon as possible. Delivery times are an approximation and delivery dates depend on your local post. Shoot us an email to [email protected] and we'll be able to chat further! We've got your back and wont leave you empty handed!

Response from Flat Tummy CoOct 21, 2020

Hi Tiara, Thanks for providing your feedback, we're sorry to her you feel this way! Though rest assured, our shipping team will be able to provide you with a tracking number for your Shakes as soon as they have shipped. Have you been able to send us an email yet? If not shoot us through an email with your order number and correct shipping address so we can take a further peak! We've got your back and wont leave you empty handed!

Response from Flat Tummy CoOct 20, 2020

Hi Sonia, Thanks for providing your feedback, we're sorry to her you feel this way! These delays are definitely not the usual and our team is trying to ship each out as quickly as we can, while keeping our team safe and healthy. Have you been able to send us an email yet? If not shoot us through an email with your order number and correct shipping address so we can take a further peak! We've got your back and wont leave you empty handed!

Response from Flat Tummy CoOct 21, 2020

HI Kapri, That's definitely not the usual as our team works hard to perfect our programs, ensuring our squad gets nothing but the best! Can you please send an email to [email protected] with an order number and a photo of everything you received so we can take a further look and ensure this doesn't happen again. Looking forward to chatting!