Flat Tummy CoReviews of flattummyco.com

Response from Flat Tummy CoApr 8, 2021

Hey Gina, Thanks for providing your feedback for us. We’re sorry to hear your concerns and definitely understand. We want to assure you we definitely aren’t a scam and won’t leave you empty handed! We can confirm we have been experiencing delays, due to the post which are out of our hands, though your order definitely still on the way to you for final delivery! We have been in contact with our shipping representative and they have confirmed they are behind in scanning parcels, which explains why you haven’t been able to see any updates. Be sure to shoot us your order number and support ticket so we can continue to follow up further on this for you!

Response from Flat Tummy CoMar 29, 2021

Hey PM, Thank you for getting in touch with us. We are sorry to hear about your concerns. We want to assure you we definitely aren’t a scam and we’ve got your back and won’t leave you empty handed! We can confirm there have been delays due to the post which have been out of our hands, we have also spoken to our shipping representatives where our offices are located, and the delay is specific to them and their location. Be sure to shoot us your order number and support ticket so we can continue to follow up further on this for you!

Response from Flat Tummy CoOct 15, 2021

Hi Harley, Thank you for getting in touch with us. We are sorry to hear about your experience. We want to assure you we definitely aren’t a scam and ensure that all customers are able to receive their orders as soon as possible. We have also recently upgraded to a new fulfillment centre to ensure there are no delivery issues moving forward!

Response from Flat Tummy CoOct 15, 2021

Hi Tenisha, Thank you for getting in touch with us. We are sorry to hear about your experience, though we can confirm we do not offer overnight shipping as an option on our website check out. We want to assure you we definitely aren’t a scam and ensure that all customers are able to receive their orders as soon as possible. We have also recently upgraded to a new fulfillment centre to ensure there are no delivery issues moving forward!

Response from Flat Tummy CoMar 8, 2021

Hey Tia, Thanks for providing your feedback - we understand these delays can be super frustrating. We have been in contact with our shipping representative and they have confirmed they are behind in scanning parcels, which is why you haven’t been able to see any updates. Your parcel is making its way to you, and rest assured we won't leave you empty-handed. Please shoot us your order number and support ticket so we can continue to follow up with you.

Response from Flat Tummy CoOct 15, 2021

Hi Michelle, Thank you for reaching out to us. We are sorry to hear about your experience. We want to assure you we definitely aren’t a scam and ensure that all customers are able to receive their orders as soon as possible. We have also recently upgraded to a new fulfillment centre to ensure there are no delivery issues moving forward!

Response from Flat Tummy CoMar 1, 2021

Hey Rindi, Thanks for getting in touch with us. We are sorry to hear you feel this way and completely understand your frustrations with these delays. We have been in contact with our shipping representative and they have confirmed they are behind in scanning parcels which explains why you haven’t been able to see any updates. We understand your frustrations in receiving conflicting information but we have to go by the information provided by our representative. Our teams working super hard to ensure you get your order ASAP and we’ve definitely got your back and won't leave you empty handed. We are stoked to have you on our squad and can't wait to get your back to feeling like the 12/10 you are!

Response from Flat Tummy CoFeb 17, 2021

Hey Trina, Thank you for sharing your concerns though we are sorry to hear you feel this way, we want to assure you we aren't a scam and we love having you on our FTCo squad and want to get you back feelin' like the 12/10 you are. We can confirm there have been some delays due to the post which are out of our hands but not to worry your order is definitely on its way to you!