Flatbike, Inc.Reviews of flatbike.com

I ordered these removal pedals from a recommendation from a friend who had a set. I ordered them with no intentions of removing them on a regular basis. The pedals were comfortable & my riding shoes were very secure on them on fast downhill single track descends. The problem was that they came off 3 times in the week and a half I had them. The last time they came off, was on the July 4th, riding on the street, in route to view fireworks. Only got about a block and a half. We reluctantly turned around and the next day I replaced them with the stock pedals of my mountain bike. I will be returning them soon.

First: I love my bike. Second: The team was great to work with and they told me when they would be in NY at Bike Expo and they suggested I try the bike to make sure it fit right. Third: My bike is incredibly light and I can get it up and down stairs. Fourth: It folds so well that the outer dimension is about the same size at the wheel and it folds in about two minutes. Fifth: It feels very secure (and has been certified to be secure) when fully open. Cobble stones are worse than offroad, but New York has them and they haven't damaged the bike. Sixth: It is a great looking bike. I wanted a full-size bike that folded rather than one with small wheels. Most people think it is a great regular bike and don't realize it folds. Add really light and it is perfect.

Outstanding product, and impeccable customer service. As a Canadian, this is the best cross-border purchase I have done. Extremely pleased with Flabike!

If I could give 10 stars I would! I purchased a ChangeBike 702 from Flatbike.com so that I could have a full sized folding bike that I could store easily in my apartment. Bob was extremely helpful in helping me choose the right size since some of the bikes had already sold out. The bike arrived within days tuned and ready to ride with minimal assembly required -- a metric allen wrench set was included along with some spare parts. After my first spin around Central Park I must say, the bike is AWESOME!!!! I highly recommend Flatbike.com! Thanks so much for a great purchasing experience!!

5 stars to the bike, and 5 stars to absolutely phenomenal customer service from Bob, who patiently traded 20 emails with me covering every single question and worry I had. I ordered a 20.5" 702 Commuter frame, which ended up being slightly too large for me. Bob gave me suggestions on making the frame fit, taught me how to use a quick-release skewer, and recently hunted down a demo bike in the 19" size which I look forward to test riding soon. The bike itself is very cleverly designed. The aesthetics are not bad - it is clearly modern with thick tubes, but it's not a bad looking bike, and the black color is surprisingly sleek. As advertised it really does fold in less than a minute once you practice, and fit into the back of a cab with tons of room to spare - a godsend when you have poor time management and need to haul yourself and your bike somewhere in a hurry. The folding aspect comes in handy even if you don't have time to fold it completely - e.g. just a slight "bend" in the frame makes it much easier to carry on narrow and steep old staircases. I haven't tried to carry it into a restaurant folded, because where I live there are places to park outside every shop and I would just get asked to leave the bike outside. My only complaint is that coming from a vintage upright English 3-speed, I wish this bike was a bit more of a true commuter, as out of the box it feels more like a bike you'd ride while wearing spandex :) But I understand that bigger tyres, fenders, swept-back bars etc. would affect the folding mechanism and the weight. I look forward to settling on a size so that I can start adding accessories and making it into a true workhorse. Just have to make sure it doesn't get stolen - seriously, the folding is so darn cool.

I purchased the 702 to break up my Midwest commute for health reasons. Everything arrived exactly as described, including helpful notes. The owner has taken a well-made niche product and distributes it with a very thoughtful package. All OEM add-on parts with an integrated function? Comes standard. All the tools you need for service? My box had a full allen key set gratis. Furthermore, just check the blog to see how much effort is being spent on compatibility support. An early review only on the buying experience. I am not qualified for a critical review of the product itself. I will say it appears to be meeting my specific niche needs very well so far, and I don't believe the sole direct competitor (which I have spent less than 5 minutes in-person with, something you can't do with these unless you are very lucky) would have worked as well for me since it seemed slightly taller when folded. No issues so far despite my very heavy rider status at time of purchase.

Folding process was smith and easy. Great bike I packed it quickly into my Jeep

Products arrived promptly and were relatively easy to install with common tools. And the result is perfect! I needed to store my new e-bike up against the wall of my garage and the flat stem and quick release pedals make that a cinch now. Well done. Great engineering and service.