She R.
It starts out good for the first few orders
It starts out good for the first few orders then all of a sudden you get that order that tells you, YOUR ORDER IS WAITING FOR PICKUP SOMEWHERE ITS NOT SUPPOSE TO BE BECAUSE THATS NOT THE ADDRESS I PUT ON MY PACKAGE!!! 9 ORDERS TO THE SAME ADDRESS AND NOW I HAVE TO GO PICK UP MY ORDER SOMEWHERE!!! WHY??? WHY??? WHAT IS PRVENTING IT FROM COMING TO MY HOME ADDRESS THE WAY ALL THE OTHERS DID??? AND ALL THEY KEEP SAYING IS SORRY MA'AM YOUR ORDER IS WAITING FOR YOU, GO TO YOUR LOCAL POST OFFICE!!! IT IS NOOOOT THERE BECAUSE YOUR COMPANY DID NOT SEND ANYTHING. THERE IS AN ADDRESS ON MY ORDER THAT DOES NOT EVEN BELONG TO ME!!! HOW DID IT GET THERE FLASHYBOX HUH HOW?!!! A P.O. BOX THAT HAS NOTHING TO DO WITH ME. YOU KNOW WHAT FLASHBOX TOLD ME, AND I QUOTE....."I'm sorry, we don't deliver to P.O. boxes" WHAAAAAT???? HOW ABOUT I DO NOT HAVE A P.O. BOX FLASHYBOX AND I DIDN'T PUT THAT ON ANY ORDER OF MINE!!! FRAUD FRAUD FRAUD!!!!! YOU KNOW WHAT MY OPINION IS ABOUT THAT??? IF YOU'RE LIKE ME AND DO NOT LEAVE A TIP AT THE END OF YOUR ORDER, WHICH I THINK IS UTTERLY REEEEEDIIIIICULOUS!!!!!! BY THE WAY!!!!. THEY WILL LET YOU MAKE AN ORDER, THEN JUST KEEP YOUR MONEY AND GIVE YOU THE OLD " YOUR PACKAGE IS WAITING FOR PICKUP" LINE, BECAUSE THEY FEEL ENTITLED TO A TIP YOU NEVER GAVE THEM!!! SO THEY STEEEEEEEEEAL IT!!! "ALLEGEDLY" I WIIIIIIILL BE REPORTING YOUR "ALLEGED" BUSINESS PRACTICES TO THE BETTER BUSINESS BUREAU AND YOU ENJOY THAT $54 BECAUSE YOUR LOSING HUNDREDS FROM YET ANOTHER GOOD CUSROMER THAT WILL NOOOOT BE BACK PERIOTTTT!!!
Response from FlashyboxFeb 16, 2021
Hi She Ready, We are very sorry that your recent experience was not what you have come to expect from Flashybox! This is understandably a frustrating situation, thank you for bringing it to our attention! When situations like this arise, we greatly appreciate the feedback and we always take the opportunity to improve! We just had a web developer go through the website and make dozens of site improvements; resolving countless issues customers had brought to our attention, including a tip section at checkout. See all the new changes at flashybox.com! We have also been hard at work improving our customer service and we would love one more chance to make things right with you! If you are open to it, please reach out to [email protected], it would be our pleasure to assist you. Thank You, Flashybox Customer Service Monday-Friday 9AM-5PM PST


