FlasharkReviews of flasharkracing.com

Response from FlasharkSep 6, 2024

Hello, first of all we must apologize for the bad experience. But the truth is not as you said, we have been replying to you, but you keep sending emails that you have not received any reply from us, and we can't be sure what the reason is. Maybe they turned into spam, please check your spam to see if there is a reply from us, our customer service email is [email protected]. We are always committed to providing high quality products and services to our customers. Please give us the opportunity to solve the problem for you, thank you for your understanding and time.

Response from FlasharkSep 2, 2024

Hi, about the long shipping time, our standard shipping time is 7-15 days, which is the information you can see before you purchase. We have urged the logistics provider to deliver as soon as possible, but there are really many uncontrollable factors affecting the transportation, we will reflect and improve. We use flowmasetr the same technology and process to make, just do not print the logo. You contacted our customer service to express your dissatisfaction with the product, and we gave you a full refund at the first time. Thank you for your understanding and we will continue to strive to provide high quality products and services.

Response from FlasharkAug 30, 2024

Hello, we really apologize for the bad experience you had. May I ask if you have contacted customer service and checked for spam? It's not uncommon for our customer service to respond to emails that are treated as spam, which can lead to the misconception of no response. We have always been committed to providing high quality products and services, and we are responsible for our products as well as our customers. Please provide us with your order number and we will notify our customer service staff to contact you and try our best to assist you in solving the problem. Thank you for your understanding and time.

Response from FlasharkJul 31, 2024

Hello. We have contacted you by email, please reply to the email and let us know exactly how the situation is, we will try our best to solve the problem for you, thank you for your understanding.

Response from FlasharkJul 31, 2024

Hi, I'm very sorry for the inconvenience. We saw your email and have replied to you, but did not receive a reply from you. We are responsible for our customers as well as our products, and it is important to understand what the situation is before offering a solution. We have contacted you again, if you did not see our email, please check spam we will try our best to solve the problem for you. Thank you for your understanding.

Response from FlasharkJul 31, 2024

Hello. We are very sorry to have given you a bad experience. What is your order number please? According to your name, we did not find a corresponding order. We will check the situation and try our best to give you a satisfactory solution.

Response from FlasharkJul 31, 2024

Hello. I think we made it clear enough in our previous email. Our product is not a universal product, but is only suitable for some specific car models only, that's the meaning of Fitment on the product detail page. This product you have purchased is indeed not suitable for your model. ES08289 Fits Acura RSX 02-06 Non-Type S, Honda Civic SI/SIR 02-06 (except 2003 Honda Civic Si 2.0L). ES08138 Fits 01-05 - Honda Civic Catback Exhaust System. We stated that if the product does not fit, we will work with you to handle the return refund process. We have provided a return label, but you have not returned the product and have not responded to our emails again. If you still intend to return the item, please contact us after the return so that we can process your refund in time. Thank you for your understanding.