Andrew R.
They never shipped the product.
They never shipped the product. Two weeks later and I still being told it is not in the warehouse, but it is in stock. The part is available every where. Amazon has a few in the warehouse. Cancelled this order to get it from them. I think they didn't like I got is discounted and refused to send it. 09/15/2025 Update: After cancelling the order, they are now trying to send the product anyway. When I click on their tracking it goes nowhere, which means they had the option to not send it, and are sending it anyway. Not good. 09/18/2025 Update: I got a cute e-mail saying I can’t get refund until all my reviews are deleted. I have officially passed this on to my CC company to handle from here on out because that’s not going to happen. Part is in Georgia warehouse. I have confirmation it landed there as a rejected delivery. In short, they took money, refuse to give it back (reviews need to be deleted) and I also don’t have the part.
Response from FlasharkSep 15, 2025
Dear Customer, Sorry for the late reply. Our warehouse is different with the Amazon, We have already followed up with our warehouse team to expedite the shipment of your order. I have checked your order and your parcel has been sent. The tracking number is 884360757740 You can check the tracking information through the following link: https://www.fedex.com/fedextrack/?trknbr=884360757740&trkqual=12029~884360757740~FDEG SCHEDULED DELIVERY DATE Wednesday 9/17/25 by end of day Estimated between 11:40 AM - 3:40 PM We have shipped and then we receive your cancel email. We hope for your understanding.
