Flashark Reviews | Read Customer Reviews of flasharkracing.com

Flashark Reviews | Read Customer Reviews of flasharkracing.com

Flashark reviews

Showing 81 reviews with 1 star · Clear filters

Michael M.
Feb 25, 2026
Horrible customer service!!!
Horrible customer service!!!! I made a request for instruction information, received a response stating they would look into it and send information. I never heard back from them again. As matter fact they have ghosted me completely. I will be adding a review on yelp and google today as well. I. I can’t believe they sell this stuff and don’t have any mindset or intelligence to put instructions in the box.
Response from FlasharkFeb 26, 2026
Dear Customer， We sincerely apologize for the poor customer service experience you had. This is far from the level of service we aim to provide, and we deeply regret keeping you waiting so long after you requested instructions. It was our mistake that the package did not include clear instructions, and that we failed to follow up promptly after your request. We will assign a dedicated customer service representative to contact you. We will immediately send you a complete user manual and personally follow up until you fully understand it and the issue is properly resolved. Your feedback is crucial to us, and we will improve our service to ensure this does not happen again. Best Regards Scarlett Flashark Customer Support
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Erold spida M.
Feb 24, 2026
I returned the item for refund and did…
I returned the item for refund and did not get any response since i return item
Response from FlasharkFeb 25, 2026
Dear Customer, We sincerely apologize for the problem you encountered. This was an oversight on the part of our staff. Please contact us, and we will resolve this for you as soon as possible. Best Regards Scarlett Flashark Customer Support
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Chris B.
Feb 13, 2026
Damaged Product
Recieved my headers yesterday!! The box torn to pieces and headers were dented. I have reached out with an email to see what can be done I need them now. So I guess I get to ship these back and wait on more or at least I hope they make it right and fast!! Im not believing this would be shipped in this condition. The Fed Ex employees may be to blame. Idk, don’t care. I need my headers. Will change my review if it’s rapidly handled. Right now I’m not a happy camper!!
Response from FlasharkFeb 13, 2026
Dear Customer: Hello! We have received your feedback and are deeply sorry that the exhaust manifold you received had damaged packaging and a dent. We fully understand your anxiety and dissatisfaction. We have contacted you immediately. Please reply to this email with your order information so we can arrange for a brand new exhaust manifold to be expedited and send it to you as soon as possible. We will also generate a return label for you. You will not need to bear any shipping costs or wait for additional communication. We will replace it with a brand new, undamaged product as quickly as possible to ensure that it does not affect your use of the product. Your vehicle needs and shopping experience are our top priority. We will follow up on this after-sales service until the problem is fully resolved. We apologize again for the poor experience and thank you very much for giving us the opportunity to handle this properly. We will keep you updated on any progress and look forward to your reply. Best Regards Scarlett Flashark Customer Support
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Randy W.
Feb 9, 2026
I only gave one star because I didn't…
I only gave one star because I didn't see a zero . The headers I ordered online were supposed to fit my vehicle.NO WAY. tried to contact flashark to return. Customer service is a joke. On the positive side, the stainless headers I received appeared to be well made. I will be taking the passenger side. To the muffler shop for customization. A VERY UNHAPPY CUSTOMER.
Response from FlasharkFeb 10, 2026
Dear Customer: We sincerely apologize for any inconvenience this may cause. Please provide your order number and contact information. We will arrange for a dedicated customer service representative to contact you and arrange after-sales service and a refund. Our customer service email address is: [email protected]. We look forward to your reply. Sincerely, Scarlett Flashark Customer Support [email protected]
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MARIA C.
Nov 14, 2025
Al final me reembolsaron. Pero perdí tiempo y el costo de envío rápido.
La verdad es que a pesar de que al final me resolvieron el problema, tardaron más de 15 días en poder entender que no fue mi error y además querían que yo pagara el envío, cuando ellos enviaron una pieza totalmente diferente a la que necesitaba, mandé fotos de la diferencia y no sé si me atendían diferentes personas o que, pero tardaron demasiado, me hicieron perder dinero por qué tardaron más de 2 semanas en solucionar a pesar de que pague en uno rápido por qué lo ocupaba rápido.
Response from FlasharkNov 17, 2025
Hola MARIA: Gracias por informarnos sobre este problema. Nos tomamos muy en serio el tiempo que nuestro servicio de atención al cliente ha dedicado a resolverlo. Ya lo hemos comunicado al departamento de atención al cliente y estamos supervisando sus esfuerzos para mejorar el servicio. Lamentamos las molestias causadas. Gracias por tus valiosos comentarios, que serán de gran ayuda para nuestro trabajo futuro. Si tienes alguna otra pregunta, no dudes en ponerte en contacto con nosotros. Atentamente, Mina Atención al cliente de Flashark [email protected]
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Leroy
Oct 26, 2025
My order was delayed
My order was delayed twice, and each time I got a notification saying it will be delivered on a given day only to have the shipment pushed back. I had to put off my car repair, and purchased the part from another vendor. I Finally received it 3 days after it was supposed to arrive, but when I tried to return it intact for a full refund, customer service informed me that I would have to pay for return shipping, due to no fault of their own. Understandably shipping companies encounter delays, and it's something of which I'm sure this company is well aware. Therefore they should not put unrealistic shipping times for their products because they want to edge out the competition and secure a sale. In addition, to make the customer the patsy and have them absorb the return shipping cost, is completely unfair. Do better at customer service, do better at being fair!
Response from FlasharkOct 27, 2025
We’ve sent you an email regarding your issue — could you please check it and reply to us? We look forward to your response so we can assist you further. We truly appreciate your patience and understanding.
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brody W.
Oct 20, 2025
didn’t fit my car
didn’t fit my car
Response from FlasharkOct 21, 2025
Dear Customer, Please provide the year, make and engine model of your vehicle. Also Photos or a short video showing the problem you are experiencing. Could you reply our email? This information will help us identify the cause and provide you with the most accurate solution.
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Dogan
Oct 18, 2025
BUY AT OWN RISK!!
Super super super unprofessional quality. I had to cut the headers and tact weld them onto the car to even fit them. For what I paid, for how long I waited for shipping and for the headers to arrive i was expecting a smooth installation & and good quality I received the exact opposite. Quite ridiculous honestly.
Response from FlasharkOct 21, 2025
Dear Customer, We’re sorry to hear that you’re not satisfied. We’ve sent you an email regarding your issue — could you please check it and reply to us? We look forward to your response so we can assist you further. We truly appreciate your patience and understanding. Best regards,
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