FK IronsReviews of fkirons.com

Fk adjust I am incredibly disappointed with the service and communication from this company. I invested $800 into this machine, only for it to fail after just one month of use. What was explicitly promised to be a 2-to-3 day repair turnaround turned into a two-month ordeal that has caused me significant out-of-pocket financial strain due to lost work. The lack of professionalism throughout this process is stunning: Zero Communication: I had to email them multiple times just to get a single response after they took possession of my machine. Massive Delays: My case was opened on 4/21/26. As of today, 6/24/26, I still do not have my machine back. Shipping Failure: They apparently shipped it back but didn't bother to send me the tracking number until a week after it left their facility. Now, when I check the tracking, the delivery date is entirely up in the air ("awaiting updates"). Don't get me wrong—the machine itself is powerful when it actually works. But their repair team and customer service are completely broken. I might not be their highest-profile client, but no paying customer should ever be treated with this much disregard.

I bought a Flux mini a few years ago. I used it for about 200 hours. After a period not using i wanted to use it again. Both batteries where defect, they only work with powercord connected. I mailed and called FK Irons/ Micobeau and their customer service is terrible. The machine are very low quality. I have Chinese machines that are 200% better quality. It is a bit my own fault I owned a Xion with lighningbolt and within 1,5 years the Xion rattled like peas in an can. And the battery was after 18 months lazy. After a full charge the battery stopped after 1 hour. Also asked explanation, but no answer. They only want you to send the machine to the USA, what is very expensive and they cannot garantee warrantee and they als cannot an estimate for the cost. Never buy a product from this company bad machines and worse service This already costed me €15 to call to USA. And now officer a bad review, you can see that they send a mail in which they are suggesting to help me. In that expensive phone call they already said that I had to send my machine completely back to the USA. I took my loss and I gave the machine swimming lessons. For me never again a product from this company. They should take an example to Bishop, they delivered me a battery that stopped charging.. after sending them a video clip, I got a new battery within the week. So please never buy something from this company..

Machines are trash & unreliable. Bought a $1200 machine one battery never worked, not even once. The other holds a charge for 30 min. Filled out "repair request" forms multiple times through the year.... no RA ever sent to me. Emailed them directly for it & they told me to fill out another form or don't respond at all. I don't have the time for a bunch of bs, threw the thing in the trash & will never ever spend a dime with them again. Multiple coworkers have had the same exact issues

I had purchased a killswitch directly from FK Irons to go along with my Flux Max machine. The kill switch from day one was very temperamental and eventually I grew so frustrated that I contacted FK irons in hopes of seeking a repair. This was in late November last year (today it is over 4 months later) I was told I cannot get it repaired as the product was discontinued (this was over 4 months ago and is still being sold on their website today with no mention of the discontinuation). They had offered me shop credit and being honest after this experience I wasn’t very confident of buying another FK Irons product. I told them that I would like a refund to which they replied no. I then had to point out that legally in my country they have too provide a refund if the product is faulty, only then they had agreed and I sent the kill switch off The kill switch has been sitting there some time now and I there has been no contact in regards to the refund. For such a large company in a niche industry I’m very disappointed with the customer service, I can provide full email chains of my issue. Over the last 4 months I decided to branch out and try a different branded machine. It is Chinese and costs me far far less (almost 10 times less) The quality of the Chinese machine is very much the same of the FK machine I have, I feel like a bit of an idiot for falling for their marketing, I am still awaiting my refund

I decided to buy disposable tubes from this company only to find myself in a true shit show of the situation. Unfortunately, these are not the ones that I wanted they want you to take pictures of their products in order for you to return it and their customer service completely sucks.

I bought a battery for my flux machine and died within 2 months. They gave me a gift card as a refund and I’ve been waiting for almost one year to buy another battery from their website because it’s ALWAYS sold out. Oh and now it’s $100usd more expensive because it’s the newer version battery. Horrible and so unreliable. Dont

I bought a brand new machine FK irons Spektra Flux and within A YEAR (4 months actually), the power started cutting out throughout my procedures. I need to use my machine for 1 hour at a time for my service and every time I would use it for 10 minutes, my 7.5 volts would go down to about a 3 even though it would show the same volts I selected. I would have to fully reset the machine to get it back 7.5 and then in another 10 mins, the same would happen. It was so danegrous and embarassing. It took me 2 months of complaining and emailing back and forth to actually get my machine looked at and they sent it back stating nothing was wrong with the battery. I didn't state there was anything wrong with the battery because I already tried my second battery, and same thing. Had they spent 10 minutes with it running like I indicated in my complaint form, they would have seen the issue. The warranty is a full scam. $2000 for a machine and basically a fake warranty Absolutely not. Never again. Not everything that sparkles is gold. They just had good marketing, but many people I talked to say they have a bad warranty. I havent used the machine since. Waste of 2k...I now use bishop rotary.

FK Irons have the worst after sales support. If there was a "0" rating I would use that. Two and a half months after receiving a permanent makeup device with two dead, broken batteries, I still have no solution from them. You get a case number but no one ever knows what to do. DO NOT PURCHASE FROM FK IRONS especially if you are not from the U.S