FK IronsThe Best Tattoo Machines for Professional Artists. Manufactured in the US to the highest industry standards.
FK Irons (fkirons.com) has 56 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Heather M.
This company has the worst customer service! My brand new tattoo machine will no longer charge and I have had to jump through hoops and still not able to get a replacement. AVOID THIS COMPANY at all cost, their products are garbage and there are tons of reviews with issues regarding their products.
David B.
The absolute worst customer service. If you purchase a flawed item, they make you jump through hoops to get a replacement. Kinda insulting to act like your products are always flawless, and treat customers like liars. Bought a garbage motor with a short in it, and it's been over a month and they're just now shipping the replacement. And they don't care if it costs or loses you money. Absolutely would not recommend this company unless you want to be jerked around. Other than that, their product is decent... Not worth the hassle by any means though.
Phil N.
Poor customer support rip off on the delivery prices don’t even care about their clients. Not even talking how much you charge for tattoo machines!
Jamie W.
How could they improve? Well for starters they could stand behind their products. Bought a brand new seafoam green flux and paint came off first use from the madecide solution. Customer service rep forwarded the information to another department and had me send photos of madecide and ingredients as well as pictures of machine with faded coloring where paint came off and their department responded that it absolutely should not have happen and machine is tested with madecide to insure paint lost doesn’t occur, so they acknowledge it’s an issue. However, they won’t refund or even exchange my product but want me to send back my machine which would leave me without while they “inspect” the machine to figure why this happens. … ok so I’m just supposed to be without a machine and now short 1200 bucks…I’m not rich sooo obviously this impacts me greatly. No machine no work. From what I’ve read others had to send back their machines and were left machine less for over 8 weeks. Truly unacceptable and no wonder why you guys have 1.8 star rating. DO BETTER AND STAND BEHIND YOUR PRODUCTS!
Daniel G.
Just got a EXO machine and for a week I’ve been trying to solve a problem with the unit, but they don’t answer the emails and phone call. Bad customer service.
Randy K.
Worst customer service ever you'd think they'd only allow as many pre orders as they could do but no yet again two months after pre-order and nothing
Lai S.
Owner is racist
Bee R.
Owner is a racist who won't take accountability for his actions.
