christopher H.
FixTMan does not step up when your product is damaged by technician
Technician damaged multiple pieces/sections of our outdoor lanai set. He scraped the wicker and damaged the couch in several areas, the ottomans and the table. Instead of using a blanket or the cardboard boxes, he scraped all of the pieces up on our lanai floor. FixTman will not step up and resolve this and the exact response I received was, "it is your responsibility to supervise the technicians to avoid damages to your products!" That is the poorest customer service response I have heard in a long time.


