customer
Pictures look almost identical to ones…
Pictures look almost identical to ones submitted. Some missing elements in final vectored image than what was submitted. Disappointed and feel like I wasted money
Response from Fix Bad ArtJan 9, 2023
I'm sorry that our service did not meet your expectations. I'd be happy to revise or rework the artwork for you. If that doesn't work, I can also process a refund for you. When we redraw/recreate your artwork in vector format, we try to come as close to your original drawings as possible. Generally, being identical is a good thing, but if you need something different, we'd be happy to make changes until you're happy with it. We tried our best to capture all the details/elements in your hand-drawn artwork, but since we're redrawing everything using only vector lines, we may have missed something. I did a before and after comparison of your artwork and didn't notice any obvious omissions, but if you can let me know what is missing, I'd be happy to get it fixed ASAP. I will also send you an email with this information but feel free to reach out directly by responding to your order completion email.