FiveM StoreReviews of fivem-store.com

Response from FiveM StoreMay 6, 2025

Dear papichulo, Thank you for sharing your experience. We take allegations of fraud very seriously, and it appears there may be a case of mistaken identity—or even confusion with another site—so we’d like to clarify: 1. Our Official Website Is *.com We are FiveM Store LLC, operating exclusively at fivem-store.com —not fivem-store.net or any other variant. There are unfortunately several copycat sites in our industry; purchases made on those sites are entirely outside our control and support. 2. Business Verification & Security On every page of fivem-store.com, you’ll find our “Business Verification” tag menu. We’re a U.S.-registered company (Kentucky Reg No. 1174776), and all payments are processed securely via Amazon Pay. This ensures you receive your files instantly and any refunds are handled transparently. 3. Products & Licensing We partner directly with developers—including “Dracula”—and each script or server pack sold on our site is licensed to work out of the box. If a script is “locked” by its original author, it means it was purchased elsewhere under a different licensing agreement, not through fivem-store.com. 4. No Record of Your Order We’ve searched our database for any purchase under your name or email and found no matching order. Without an order reference, we cannot investigate your claim on our end. If you did place an order on fivem-store.com, please submit a ticket via our Support Center https://fivem-store.com/customer-help/ with your transaction ID or invoice. 5. Next Steps * If you purchased on fivem-store.com: Open a support ticket so we can verify your order and resolve any technical issues or process a refund per our Refund Policy https://fivem-store.com/refund-policy. * If you purchased elsewhere (e.g., fivem-store.net): You will need to contact that site’s support or your payment provider directly, as we have no affiliation or control over their products or policies. We are committed to honest business practices and stand behind every product sold through our official platform. Please reach out with your order details so we can make this right. Best regards, FiveM Store LLC © 2018–2025 FiveM Store LLC, Registered in the United States (Reg No. 1174776)

Response from FiveM StoreMay 6, 2025

Dear THATGUY, Thank you for your feedback. We’re sorry to hear you feel this way, but we’d like to clarify a few important points: 1. Instant Delivery of Purchases Every product purchased on fivem-store.com is delivered instantly—both via the download link sent to your email and in your account’s My Downloads section. If you did not receive your files, please check your spam folder and verify the email address used at checkout. 2. Dedicated Support Center We do offer support—exclusively through our ticket system—to ensure every request is tracked and resolved efficiently. You can submit a ticket here: https://fivem-store.com/customer-help/ Our team responds to tickets in the order they are received. 3. No Public Email Support To keep response times fast and organized, we do **not** provide support via public email. All assistance is handled through our Support Center link above. 4. Refunds and Policies If you believe you paid and did not receive your product, you can request a refund per our transparent Refund Policy (https://fivem-store.com/refund-policy). Refunds are processed through Amazon Pay, providing additional buyer protection. 5. Legitimacy and Verification FiveM Store LLC is a U.S.-registered company (Kentucky Reg No. 1174776). You can verify our registration here: https://sosbes.sos.ky.gov/BusSearchNProfile/Profile.aspx/?ctr=1180413 If you’ve already submitted a ticket and not heard back, please reply to your ticket to bump it in our queue. We’re committed to making sure every customer gets what they paid for. Best regards, FiveM Store LLC © 2018–2025 FiveM Store LLC, Registered in the United States (Reg No. 1174776)

Response from FiveM StoreApr 4, 2025

Hi there, We’re sorry to hear about your experience, but it’s important to clarify that Fivem-Store.com is our only official website, and it is fully business-verified. Unfortunately, there are many fake websites trying to mimic our brand—such as those using “-storeS.com” or similar variations. If your purchase was made through one of those fake sites, we strongly recommend contacting your payment provider for a refund and reporting the fraudulent site. Your security and satisfaction are extremely important to us. If you’re unsure about where you purchased from, feel free to contact our support team with your order details so we can verify. Stay safe and always double-check the URL before making any purchases: https://fivem-store.com Also you can verify our business here: https://sosbes.sos.ky.gov/BusSearchNProfile/Profile.aspx/?ctr=1180413