ninepm
Do not buy from FiveM-Store.com!
I bought the Liberty City Map because it was on sale. I read the description and thought wow, for that kind of money? So I bought it. The shop seemed quite trustworthy, but it is definitely not! As soon as I received the link after payment, I wanted to try out the map. I realised that the Ressources.lua was completely empty, regardless of the file. I uploaded the map to my server and went for it. Funnily enough, I was playing in Los Santos and Liberty City was nowhere to be seen. The description said: The map replaces Los Santos. But that was a flop. I was sold a free map that only crashes the server. The map was just an addon and connected to Los Santos with a bridge. So I wrote to support. I waited and waited and after 5 days there was still no answer. I wrote a mail to the support, called and there was no answer. Money is gone now… Don't make the same mistake! Stay away from the website and spend a little more money on working scripts!
Response from FiveM StoreOct 17, 2024
Dear ninepm, Thank you for sharing your experience with us. We’re sorry to hear that you encountered issues with the Liberty City map, and we’d like to clarify a few points to address your concerns. First, the **Liberty City Map** you purchased is indeed a legitimate product, and the description clearly states that it **connects to Los Santos via a bridge** rather than fully replacing it. We encourage all customers to review the product descriptions carefully, as we aim to provide as much detail as possible about the functionality of each product. Regarding the **Ressources.lua** file, it should not be empty upon download. If you encountered this issue, we would be happy to assist you in resolving it. Please submit a support ticket through our **Support Center**, which is the only official platform for customer assistance. Our team is dedicated to resolving issues in a timely manner, and we strive to reply to all support tickets as quickly as possible. You can submit a ticket here: - [Support Center](https://fivem-store.com/support) We would also like to clarify that our support is not available via phone or email, and any requests submitted through those channels will not reach our support team. All communication is managed through our ticket system to ensure that we can track and resolve issues effectively. We value every customer and are committed to providing the best experience possible. Please submit a ticket through our Support Center so we can look into your issue directly and work on a solution. For your reference, we also use **Amazon Pay** for all transactions, ensuring secure payment processing, and our refund policy can be reviewed here: - [Refund Policy](https://fivem-store.com/refund-policy) We understand your frustration and are here to help resolve this situation. Best regards, FiveM Store LLC