MR
Never got a confirmation email for my…
Never got a confirmation email for my order, and when i reached out to support they told me the order didnt exist, despite the fact that i was charged. instead of re-confirming or re-processing my order, the support team just told me to dispute the charge (i said i would do that, and they didnt offer any sort of alt). not comfortable putting in an additional order since the first round didnt go smoothly, guess i wont be trying the gummies.
Response from five THCApr 5, 2024
We sincerely apologize for the inconvenience you experienced with your order and our customer support. This falls short of the service we aim to provide. Your feedback is invaluable, and we're actively working to address these issues to ensure a smoother experience for all our customers. Can you please provide your email address? I will make sure that our Customer Care Manager reaches out to you personally to ensure that we address your concerns and meet your satisfaction.



