Saffy565
Fitterstart - tricked into signing up to a direct debit
I was tricked into signing up to this company while I was activating a firestick. A message came up requesting £1. I thought it was amazon and fell for it. Shortly after I got emails from a company called Healthlines and one called Fitterstart saying I would be charged £59.99 per month unless I unsubscribed before the 1 day trial period. I contacted my bank first to block the direct debit that I had not agreed to. Then I went on to the Fitterstart website to cancel and request a refund of my £1 I had unwittingly paid, and instruct them not to attempt to remove any money from my account. I was reluctant to go onto their website at all but direct debit banking rules often favour companies who have hidden the direct debit info in their Terms and Conditions and blame the customer for not reading the T & C's. I'm not even aware of seeing anything as I thought I was communicating with Amazon. I will report back here tomorrow.