Nicole M.
poor customer service
I ordered my box 12/20/17, it's 01/24/18 still haven't received it. Customer service is terrible as my emails were not replied to. Received a tracking email after reaching out to customer support. Has no 'tracking information' included. I wouldn't order w fit snack again.
Response from FitSnackJan 26, 2018
Hi Nicole - It looks like the issue was a miscommunication with our gift voucher process and a delay with our customer support over the holidays. It was our busiest time of year, which is no excuse for the delay you experienced - please accept our apology. We are happy to see that you successfully redeemed your box. Our owner is going to reach out to you to personally ensure your experience has been corrected. We appreciate your honest feedback.