Fitness SuperstoreReviews of fitnesssuperstore.com

Fitness Superstore offered me a great deal on the Jacobs ladder 2. Although, I ran into some troubles with the delivery they were quick to resolve the issue and provide assistance.

This is the only place I use for fitness equipment.Not only do they sell the best they give outstanding customer service and this is essential.They are not just interested in selling to you but are well trained and are happy to explain and advise.

Very good service

Excellent customer service. Jeannette helped us select a refurbished Precor elliptical and arranged for us to see it when visiting the service center. The elliptical arrived 2 weeks later, looked great and worked exactly like the models we used previously at the gym. The delivery guys were fast and efficient and helped pick up our old Life Fitness treadmill which we traded in. Great overall experience!

The best place to buy Gym equipment. Great prices, reliable and perfect delivery to my house in the bay area. A++++

Been going to the gym and found I gravitated toward the Cybex Arc Trainer. After a year of only using this machine I decided I would purchase one for myself. Yes – they are expensive. I was hesitant to buy refurbished thinking brand new is the best option, but discovered (during my research of fitness equipment) that a co-worker had a refurbished elliptical and had been using it for a number of years. He was very happy with it and suggested I get a warranty. Maybe refurbished isn’t too bad… I then started looking at fitness stores in Northern California; doesn’t seem like there a whole lot of them, especially those that sell refurbished. I came across Fitness Supertore, Inc. and thought I’d check ‘em out. After narrowing down which Arc Trainer I wanted (625a lower body) I visited their store/warehouse and was impressed with the superb customer service. I was shown a few of the models they had on hand and as a result got a tour of the warehouse. Saw folks working on various fitness equipment and could tell they really strip the machines down and truly rework the equipment. They answered all my questions and put my mind at ease with making the leap of spending a few thousand dollars on the equipment - still a huge bargain considering how much a brand new Arc Trainer costs. That said, the Arc Trainer has been delivered. Been giving it some time (before giving a review of the store) to see how the equipment truly performs and I can say without hesitation – I feel like I have a brand new machine. It is perfect. I like the comfort in knowing that I have a warranty and should something break down the Fitness Superstore, Inc. and their crew will repair it. I don’t expect any breakdowns, but it is nice having the warranty for peace of mind. I would highly recommend the Fitness Superstore, Inc. to purchase fitness equipment.

I had my eliptical set up in my game room by Tim's crew. The crew was great and the machine is great. Thanks guys great work.

I’m actually local to this store that appears to do mostly internet business. I found them by doing a quick google search and saw they were down the street from me. I visited the location and they have a large warehouse full of people actively working on fitness equipment. There isn’t a showroom or dedicated retail space, but they have a ton of equipment and were very willing to get a forklift and pull down various treadmills for me to test out. I’ve been looking for awhile and have been upset with the general quality of most in home treadmills. While the new home workout equipment comes with plenty of entertainment and tech I always feel like the deck is too bouncy, skeaky, rickety or it has a slight jerky feel while running. The equipment here is the same stuff you’ve used in the gym. I tried several and then found the same model that I had grown found of using at my gym. It’s super solid, doesn’t sway or jerk even if I move left, right or back and forth while running and although these machines aren’t silent, the noise is steady and smooth. My last home machine had an annoying squeak that no repairman could eliminate. The team was very helpful, they delivered to my home and had to take apart and reassemble the machine to get it through the small door to my workout room and even disassembled and took away my old machine.