Fitness SuperstoreReviews of fitnesssuperstore.com

I recently purchased a refurbished Life Fitness Elevation treadmill from Fitness Superstore and had a fantastic experience. The treadmill arrived in virtually new condition. It could not have been easier and the service we received couldn’t have been better. The two guys that delivered the treadmill weren’t aware of some on site challenges, but quickly came up with an efficient plan to get the treadmill into the house. It was assembled and working in no time. They were utmost professionals. I couldn’t recommend Fitness Superstore highly enough!

I purchased a Life Fitness Elevation Discover SE Upright Bike from Fitness Superstore last month and I'm extremely pleased with the quality of this bike. I had some concern with purchasing re-manufactured exercise equipment, but this bike literally looks and works like brand new. The online purchase process was smooth and I used the Pay Pal credit option which was 6 months no interest. I was contacted a few days later by Maddie who confirmed my order and answered some questions I had asked when I ordered. The website provides a detailed breakdown of the re manufacturing process. It took about 4 weeks from purchase to delivery and I chose to have the bike delivered whole to the curb. The wood crate built to protect the bike was solid and big! It would not fit through the front door, but the delivery driver was nice enough to bring it around back to our garage and drop it off there. Easy removal from the crate, however, I recommend getting option to have the delivery folks bring it inside your house and to the exact location you want. We've been using it for several weeks now and it feels like a luxury to have a gym quality bike in our house. I received follow-up emails from the company providing steps for how to upgrade software on the 16" HD console and offering assistance for any issues that arise. Very happy with the level of service they've provided thus far. I read some other reviews before buying and heard that issues were resolved quickly. Hopefully, I have a long time before I need to test my two year warranty, if at all! We are looking at purchasing a treadmill in the future and we would not hesitate to purchase from Fitness Superstore again. Great experience!

I ordered 3 different machines from the Fitness Super Store and there were some issues that arose as part of the delivery process. Tim the owner quickly got involved with my situation and bent over backwards getting things resolved. He stayed in constant communication with me throughout the process and made things right in the end. As the owner of a national company myself I truly appreciate good service and follow through. I am very happy with my purchase now. Thanks.

Fitness Superstore is great! The service is excellent and the units are clean and like brand new. Delivery staff is top notch. We've had several purchases from them over the last few years and have always been very satisfied. I highly recommend doing business with this company!

CEO Tim French has been really great to work with; great customer service! He has a deep knowledge of the machines they sell and Fitness Superstore does a great job of refurbishing and offering top of the line equipment. A+!

I purchased Torso Rotation from Fitness Superstore, Good product & service !

We bought a treadmill from fitness superstore and the customer service was amazing and the machine runs great. The shipping was easy to handle and they where very accommodating.

The CEO and FOUNDER, Tim French guided me through the process of selecting & purchasing multiple pieces of Cybex Equipment and was supportive and full of advice every step of the way. His Assistant Jeannette was equally outstanding in her interactions with me and a joy to work with. And...when the equipment arrived, not only was it exactly what I ordered, but Yosef and his partner off loaded all 5 new machines and placed them in my gym, exactly where I requested, with a smile on their faces! From A to Z...an OUTSTANDING A+ experience! I will be back purchasing more, and my go to place will always be FITNESS SUPERSTORE! Thanks to you and your TEAM, Tim, for a job well done!!! Greg Bennett