Jake
Customer support not helpful
Have been a customer for many years on Fite. Have bought many ppvs etc from here. For the most part these have worked okay, although it is not uncommon to experience a lot of buffering (regardless of internet speed etc). But the issue I’m unhappy with is an AEW ppv I recently watched (Double or Nothing). For the entire event the ppv sound was out of sync which made it a very hard watch. I got in touch with their customer support, but all they in summary did is blame the issue on me and my smart tv and the fact that I did not watch live, which from my point of view is not helpful at all. Eventually I gave up as instead of helping with my query, they kept making excuses. I have unfortunately already purchased an AEW bundle of ppvs, so hopefully the other ones work better, otherwise it will be a total waste of money.

