Lisa T.
would like to share an experience that…
would like to share an experience that I had just a few minutes ago I received a call from Karen from your office. She told me she was the weight loss instructor, and that Ben had told me that I had some questions if she could answer them she sounded like she was off the wall. She couldn’t answer any of my questions I had told her that I was on 2 mg of semi glue tide for a long time with my diabetes and I was interested in pursuing the same amount and how much would that be? I was a little confused because of the That I guess it was sold by the vials and I wanted to be sure how much the cost was she went round roundabout. The cost was very aloof about it. I don’t know if she was on medication. I’m not sure what the deal was. I finally just said to her look I don’t know if you can figure out what I need, but I just simply need 2 mg of semi glue tide per week and I’ve been on it for a long time. She got very nasty with me and told me look I’m in the hot tub. And I said well, maybe you shouldn’t call me when you’re in the hot tub And call me when it’s more convenient for you and you can be a little more professional about the call and she pretty much hung up on me and this is what I got in a text I will copy and post the following. I am appalled by your companies, professionalism. I will definitely write a review on Google. I am just taken back. I am a professional person myself. I have been in the medical industry. I also am a educator. I have close friends that are physicians and surgeons. I just can’t believe what I just went through and I’m writing because I think it needs to be addressed. I don’t know if this lady was on medication or what she told me she doesn’t know the prices. Sounds like I need some kind of compensation actually!!! Below is what she text me in the conversation that I had after I hung up the!!Phone
Response from FIT & FAB 812 LLCOct 23, 2025
Hi Lisa, We appreciate you taking the time to share your perspective. However, this account does not accurately reflect the full context of the call. The conversation you reference was a free consultation, not a paid service or purchase, so compensation does not apply. Our records show that the call became elevated and was ended professionally to maintain respect and boundaries. At no point was inappropriate language or behavior used by our team. Karen is a highly reviewed community leader who is consistently praised for her professionalism, compassion, and dedication to helping others. We invite you or anyone to read the many positive reviews about her on our website and social platforms to better understand the experience most customers have. At Fit & Fab!, our community standards require mutual respect in every interaction — from both our team and those we communicate with. We’re proud to uphold that standard in all client relationships. Our team remains committed to clear, respectful, and transparent communication. If you’d like further clarification on our products or programs, please reach us at [email protected] or (812) 530-0765 during business hours. — Fit & Fab! Management Team